Req ID: RQ169922

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Job Family: Systems Administration

Skills:

IT Incident Management,Networks,System Administration

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Join GDIT as an IT Monitoring Specialist and be pivotal in maintaining our IT systems' performance and reliability. Your role focuses on proactive monitoring, rapid incident response, and effective troubleshooting, ensuring system stability for our critical operations.

Responsibilities:

• Proactively monitor IT systems, networks, servers, and applications, quickly identifying and resolving issues to maintain optimal performance.

• Utilize advanced monitoring tools (e.g., Dynatrace, Nagios) for alert management, diagnosing issues efficiently and implementing effective solutions.

• Collaborate with IT teams to resolve complex technical issues, documenting actions and outcomes for continuous improvement.

• Streamline incident and change ticket management processes, enhancing system reliability and user experience.

• Drive the development of monitoring and alerting procedures, ensuring systems are accurately reporting and responsive to threats.

• Analyze system trends and logs to preemptively address and prevent recurring issues.

Qualifications & Skills:

• Demonstrated expertise in IT monitoring, with proficiency in tools like Dynatrace, Nagios, and SolarWinds.

• Strong background in incident management, utilizing ITIL-based ticketing systems (ServiceNow, Remedy).

• Excellent problem-solving ability, especially under pressure.

• Effective communication skills, capable of articulating technical details to diverse audiences.

• Willingness to work flexible shifts to cover 24/7 operations.

• Solid understanding of networking, server administration, and operating systems (Windows, Linux).

• Experience with Windows Server, Active Directory, and core networking services (DNS, DHCP).

Certification:

• CompTIA Security+ required.

Education:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

Benefits:

• Competitive salary and benefits package.

• Opportunity to work with cutting-edge technologies and gain experience in a dynamic IT environment.

• Continuous learning and professional development opportunities.

• Collaborative and inclusive work culture.

• Contribution to critical business operations and the chance to make a significant impact.

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

If you are passionate about maintaining the health and performance of IT systems, have a knack for troubleshooting, and thrive in a fast-paced environment, we invite you to apply for the position of IT Monitoring Specialist at GDIT. Join our team and help us ensure seamless IT operations around the clock.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.