The following at-will job posting will remain open until filled.

MEMBER SERVICES ASSISTANT

Summit on the Park

Part-Time

Pay Rate: $15.91 per hour

REQUIRED SCHEDULE

Must be available at least 3 days per week and

every other weekend, Saturday or Sunday

See what it's like to work as a Member Services Assistant!

Being part of the Canton Township team comes with some amazing perks! Click on the following link to see a little of what we have to offer:

JOB DESCRIPTION

DESCRIPTION OF DUTIES:

This position is responsible for performing daily front desk duties while providing excellent customer service to guests and members at the Summit on the Park.

EXAMPLES OF WORK: (Note: These examples are intended merely as illustrations of the various types of work performed.)

• Responsible for facilities and equipment appearance and cleanliness.
• Responsible for responding to, communicating, and documenting emergency situations, including, but not limited to, First Aid, Severe Weather, and Missing Child.
• Greets and interacts with participants and families in a positive and friendly manner and provides excellent customer service.
• Answers the telephone promptly and in a positive and friendly manner.
• Ensures the front desk is organized and performs general cleaning duties.
• Ensures safety rules, policies, regulations, and procedures are followed by the public and employees.
• Responsible for enforcement and compliance with safety program rules and procedures.
• Prepares and provides information and reports as requested.
• Registers/Signs up guests for memberships, programs, classes, and activities using company software.
• Works with community organizations, groups, and individual citizens to promote a safe and welcoming environment.
• Attend and assist with staff meetings as required.
• Ensures accurate money handling in accordance with Summit policies.
• Reconciles and records cash, credit card and check transactions daily.
• Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS - KNOWLEDGE, SKILLS, AND ABILITIES:

Minimum age of 18 years old.

High School Diploma or GED required.

Previous experience in dealing with the public in a mature and responsible manner.

Previous experience in money handling preferred.

Strong organizational and communication skills required.

Ability to work a wide variety of shifts, including mornings, afternoons, evenings, weekends and holidays.

Ability to respond to emergencies in a calm and efficient manner.

Ability to clearly communicate procedures, problems, and policies to fellow employees and the public in a tactful and courteous manner.

Previous community center or facility operation experience preferred.

Ability to work in a fast-paced environment, checking in members and guests.

Basic computer skills required.

This is an "At-Will" position: Work assignments and hours scheduled are based on availability, division requirements, and within the confines of the bu