Overview

In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.

This job is responsible for the coordination, supervision and evaluation of all daily operations for the assigned Franciscan

Health System (FHS) hospital campus in accordance with established business objectives and applicable

accreditation/regulatory requirements. An incumbent oversees all diagnostic imaging activities to make sure they are

conducted in a cost-effective and efficient manner, meet customer needs and are compliant with professional standards,

internal policies/procedures and applicable regulatory requirements.

Work includes: 1) supervising assigned staff (e.g. hiring, training, scheduling and evaluating) engaged in imaging

activities in accordance with established operating standards; 2) serving as conduit/liaison with various internal

departments in coordinating and troubleshooting various business-related issues; 3) problem-solving, troubleshooting and

appropriate escalation of issues to higher-level management; 4) implementing solutions to resolve issues and/or errors;

and 5) identifying opportunities to streamline current operations and implementing approved procedural changes. An

incumbent may perform some patient care activities within scope of licensure on an incidental basis as needed.

Work is performed in accordance with established standards/guidelines and requires knowledge of applicable regulatory

requirements sufficient to ensure compliant operations and to exercise judgment and critical thinking in addressing

operational and/or regulatory issues. Also requires expertise in supervising and evaluating the work of support staff. An

incumbent works with higher level management on major operational or business decisions prior to implementation.

Responsibilities

Operations:

Supervises daily operations of the assigned hospital to facilitate the safe and appropriate delivery of diagnostic and/or

therapeutic patient care, facilitate achievement of clinical core measurement scores and to ensure that all activities

are conducted in a timely and cost-effective manner and in compliance with organizational values, professional

standards, internal policies/standards/procedures and/or applicable legal/regulatory requirements; oversees the

resolution of daily clinical, administrative and operational issues, and monitors/troubleshoots service recovery and

other escalated concerns, resolving within defined scope of responsibility; implements and enforces quality

control/quality assurance and productivity standards; ensures that applicable standards, systems and procedures are

understood and followed; monitors and audits related documentation to ensure conformance with established

standards relating to timeliness, and accuracy; prepares periodic productivity reports and program updates for review

of higher-level authority.

Participates in the development of, and implements new clinical systems/programs to enhance existing services and

raise the standard of care for the patient population served; produces and presents reports on key performance

indicators and other significant benchmarking metrics.

Staff Supervision and Development:

Schedules, supervises and evaluates the work of assigned staff in accordance with established procedures; assists in

identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures

that staff are qualified and properly trained to perform assigned job duties; interviews job candidates and makes

employment and other personnel decisions in accordance with established guidelines; orients employees and holds

regular staff meetings to keep employees appraised of all matters relevant to successful job performance; approves

timecards; communicates performance standards, assesses clinical competency and evaluates employee

Job Title: Supervisor-Imaging Job Code: 1901 Dept.: Radiology Sppt Svcs

Monitors Compliance:

Interprets, and monitors compliance with, applicable internal/external legal and regulatory agreements, standards

and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and

competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with

potential to impact current operations; monitors impact on existing activities and identifies/implements effective

response/solution while maintaining acceptable service levels and work quality.

Performance/Quality Improvement:

Monitors, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs

and operational effectiveness to facilitate optimal care delivery; identifies trends/opportunities and provides

recommendations to Director/Manager for new quality/performance improvement initiatives; implements new

processes and ensures that performance improvement activities are conducted in a timely and effective manner;

ensures that staff receive the necessary on-site training and consultation to enhance their understanding of

quality/performance improvement initiatives.

Budget:

Participates in annual budget planning and administration relative to assigned responsibilities; monitors work

schedules to control overtime and/or premium pay; monitors/approves expenditures within defined scope of

responsibility; explains variances and addresses in a timely manner; informs Director/Manager of all issues with

potential for budgetary impact.

Business Planning/Marketing:

Participates in business planning activities, including the development/implementation of clinical area/work unit

objectives/projects to address current and future needs to support achievement of business objectives.

May participate in established marketing activities to increase referral base and expand market share for the clinical

area/work unit; may meet with physicians or other referral resources to explain and promote FHS culture, goals,

resources and services; may participate in community awareness activities to promote clinical programs and services.

Other Essential Duties:

May occasionally perform direct patient care within scope of licensure as needed.

Performs related duties as required.

Qualifications

Education/Work Experience Requirements

Bachelor’s degree in a related discipline, graduation from an accredited school of Radiological Technology, sonography, nuclear medicine or other diagnostic imaging discipline and one year of work experience in the discipline that would demonstrate attainment of the requisite job knowledge/abilities; OR

Graduation from an accredited school of radiological Technology, sonography, nuclear medicine or other diagnostic imaging discipline and three years of work experience in the discipline that would demonstrate attainment of the requisite job knowledge/abilities; OR

Master’s degree in a related discipline, graduation from an accredited school of Radiological Technology, sonography, nuclear medicine or other diagnostic imaging discipline.

Supervisory / Leadreship expereince preferred.

Job Knowledge/Abilities:

• Knowledge of the current principles, procedures and techniques relating to radiology examination and related patient care procedures.

• Knowledge of the functionality, operation and application of radiology equipment.

• Knowledge of FHS policies, standards and procedures, as well as legal/regulatory requirements applicable to work unit operations and services.

• Knowledge of the standards, department protocols and regulatory requirements applicable to diagnostic radiology examination.

• Knowledge of the principles, practices and requirements of employee supervision, coordination of daily operations and continuous quality improvement.

• Knowledge of training techniques and practices sufficient to instruct employees/students in the basic principles and specialized methods of one or ore areas of medical technology.

• Knowledge of the standards and practices relating to safety, hazardous materials, risk management and security procedures applicable to matters within designated scope of responsibility.

• Knowledge of the function and application of automated systems applicable to the assigned clinical area.

• Ability to establish and maintain effective working relationships as required by the duties of the position, including staff, physicians, visitors and other hospital departments.

• Ability to demonstrate effective supervisory skills, including developing clear performance expectations, hiring, coaching, conflict management, counseling, resolving performance problems, and group facilitation.

• Ability to oversee the performance of radiologic procedures in strict compliance with applicable standards.

• Ability to schedule and prioritize daily activities to assure efficient operation of patient flow.

• Ability to understand and apply daily staffing practices and scheduling requirements.

• Ability to read, understand and communicate in English sufficient to perform the duties of the position.

• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.

Licensure/Certification

• American Registry of Radiological Technologists (ARRT), Registered Diagnostic Medical Sonography (RDMS) or

Nuclear Medicine Technology Certification Board (NMTCB) is required.

• State of Washington Certification if relevant to the national registry.

• Current Healthcare Provider BLS certification.

Pay Range

$54.01 - $78.31 /hour

We are an equal opportunity/affirmative action employer.