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Blue Cross Blue Shield of Massachusetts Technical Portfolio Consultant in Boston, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

What We Need

We are looking to add a Technical Portfolio Consultant to our team! We need someone with experience in Product Management, Lean Portfolio Agile Development, and has experience with understanding, quantifying and documenting Value for key Portfolio Initiatives. This person will support our Strategy & Transformation through portfolio training, coaching support, and value measurement.

This role is eligible for our Flex persona.

Your Day to Day

This role will sit within the Enterprise Technology (ET) team of BlueCross BlueShield of Massachusetts. The role will report into our Strategy and Transformation team and support enterprise initiatives and epics as they come in for funding approval, as well as assisting with the day-to-day activities running the technical portfolio. This includes:

  1. Assisting managing the technical portfolio intake, and funding and change processes, the activities include:
  • Collaborates with stakeholders across all levels of the organization to understand enterprise initiative and epics being submitted for technology portfolio funding approval.

  • Track, analyze, perform technical quality validation and report on requests.

  • Address and resolve any challenges with requests.

  • Identify and evaluate opportunity areas and implement those changes.

  • Train submitters on process and coach on submission challenges

  • Supports Value Stream Managers & Leaders in the creation of value cases, including progress tracking, estimate revisions, forecasting and reporting out on financial status.

  • Analyzes variance of cost & benefits against estimates, supporting teams in identification of appropriate remedies.

  • Extracts portfolio metrics to generate real-time reports and dashboards for ET Leaders and internal stakeholders.

  • Assists value streams in developing technical delivery roadmaps that align to our strategy and value streams.

  • Support ongoing measurement of success by tracking & monitoring progress.

  1. Prepares & socializes the summary of new funding requests with Portfolio & Finance leadership, the activities include:
  • Summarizes, communicates, and tracks the outcomes of each technical & finance review sessions.

  • Collaborates with finance and technical partners to ensure all open questions are addressed.

  • Supports planning efforts for ET Senior leadership operating committee and business strategy meetings.

  1. Coordinates the data validation process to ensure the quality of the portfolio data, leveraging BCBSMA’s portfolio tooling.

  2. Collaborates with stakeholders and value stream teams to ensure initiatives in execution are accurately updated and maintained.

  3. Maintains Enterprise Technology’s portfolio playbook and supporting technical portfolio training materials (related to intake, assessment, funding, budget allocation, cost center creation)

*This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We’re Looking for:

  • Bachelor's Degree in Project Management, Computer Science, Information Systems or similar degree of study preferred

  • Experience in Healthcare, Health Insurance, or adjacent industries

  • Expert level experience with multiple SDLC methodologies, including Agile, Scaled Agile, Waterfall

  • Experience/familiarity with PPM systems, data integrations between IT Systems, and portfolio tooling

What You Bring:

  • Experience in Product Management, Agile Development

  • Financial Management Experience – including Budgeting, Forecasting, Support

  • Strong analytical thinking, with a proven track record of turning data into practical insights to support technical portfolio updates or decision making

  • Experience working within a collaborative team or work environment

  • Excellent verbal and written communication skills, including ability to “tell the story”, and communicate concisely and impactfully with senior audiences

What You’ll Gain:

  • Exposure to multiple business lines & leaders in the health insurance industry

  • Experience in guiding and supporting a massive business & technology transformation

  • Mentoring, Coaching & Training in advanced portfolio, value & execution techniques

  • A supportive & exciting team with dynamic individuals and a desire to change health care and this industry in a dynamic & meaningful way

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

#LI-Hybrid

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBoston, HinghamTime TypeFull time

Salary Range: $102,060.00 - $124,740.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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