Why us?

At Hotel Commonwealth, in the heart of Fenway, we begin with a simple premise. We take cues from each guest to help define how we can be distinctly ‘of service’ to them – it’s a guest-changing philosophy that doesn’t live in a manual, but rather within the DNA of our brand. Unscripted hospitality plays out daily in all we do. It empowers our employees to provide incomparable, authentic service.

With the stylish and incredible rooms and suites, and incomparable Fenway Park overlooks, the rooms and public spaces show the hotel’s legendary urban charm. We want you to share your love of the city and its charms and energy. We have a keen eye for detail and pride ourselves on being unrivaled hosts to guests from all reaches. We are a team that looks forward to the experiences we create for guests, and the joy we find in working together.

Job Overview

Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.

This position requires PM and weekend availability. (Specificaly 2pm - 11pm)

Responsibilities

• Respond to and handle guest requests in a courteous, efficient, safe manner.

• Use app based communications system to respond to and follow up on guest and building issues and requests.

• Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.

• Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.

• Make rounds of the hotel property to ensure everything is in working order.

• Clean and maintain all equipment and work areas.

• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.

• Handle elevator breakdowns.

• Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.

• Complete work order request forms on a daily and timely basis.

• Report any unsafe conditions to leadership.

Qualifications

Education/Formal Training

High school diploma or equivalent trade school, special courses in building maintenance and construction.

Experience

A minimum of 6 months successful experience in equal or similar position.

Knowledge/Skills

• Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.

• May require ability to drive pick-up truck and snow removal equipment.

• Ability to maintain logs and records.

• Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to hear portable radio, fire alarms, machinery, guests.

• Ability to inspect, maintain equipment.

• Ability to respond on portable radio to base station, guests.

• Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.

• Frequent bending and kneeling required to perform inspections and repairs.

• 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.

• Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.

• Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.

Environment

Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.

Benefits

The Perks:

• Sage Hotel & Restaurant Discounts across the US

• Medical, Vision, & Dental Insurance

• Vibrant Urban Location close to public transportation

• Complimentary Shift Meal Stipend

• Perq Program with MBTA

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

ID: 2024-22428

Position Type: Regular Full-Time

Property : Hotel Commonwealth

Outlet: Hotel

Category: Building & Facility Maintenance

Address : 500 Commonwealth Ave

City : Boston

State : Massachusetts

EOE Protected Veterans/Disability