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Working Arrangement

Hybrid

Job Description

Responsible for oversight of operational processes for the Funds. The Fund Operations Analyst has individual responsibilities cross departmental projects in certain areas of expertise such as Private Equity fund cash oversight, fund events (launches, mergers, liquidations), collateral management, FX, line of credit securities lending. The Analyst shares relationship management responsibilities for a variety of external service providers. These service providers typically provide a subset of the services needed by the pooled investment vehicles.

Responsibilities

• Ensure timely and accurate settlement of all 3rd party transactions while collaborating with Custodians, internal Private Equity Groups and external clients to monitor the closing of the deals from the start to end process

• Track and continuously update funding log calendar to ensure information is most current and up to date

• Process weekly, monthly, and/or quarterly cash transfers such as expenses, tax withholding payments, interest payments, management fees in a timely manner per contractual agreements with the borrower and custodian.

• Perform implementation of standard processes to safeguard the organization to any potential liabilities when such debt & equity transactions take place within the department.

• Reconciliation of transactions with bank statements of the custodian accounts including inflows and outflows of capital calls and distributions.

• Oversee the operations and daily exception research associated with liquidity resources (lines of credit, interfund lending), custodian and sub-adviser cash management, collateral management and sources of Lines of Credit

• Create and review routine reports and/or ad-hoc reports as back up support for internal or external parties

• Act as department relationship contact for a subset of the Funds’ service providers. Vendors include sub-advisers, custodian banks, transfer agents, line of credit providers, and securities lending agents

• Assist Manager in resolving pending open issues

• Assist with requirements for onboarding and decommissioning fund structure, risk controls, work assignments procedures, cross training, and operational improvements to improve efficiency

• Project manage high risk initiatives and programs related to fund operations, technology implementations, vendor RFPs, onboarding/offboarding vendors, and research of industry trends / regulatory topics

• Independently lead efforts to work in tight deadlines, with involvement in problem resolution and timely investigations with various external and/or internal counterparties.

• Oversee the documentation of team procedures and workflows while validating clear and concise documentation is generated and maintained as such practices and workflows evolve over time.

• Play a role in actively supporting new product and application initiatives to steam-line processes to ultimately avoid manual workflows.

• Support internal and external audits of funds and team processes which includes providing support and documentation of our cash activity and current processes.

• Prioritizing and reprioritizing work deliverables and projects for internal clients based on changing business needs (deadlines, costs, scope of projects)

• Day to Day operational decision-making authority using judgment based on skills and knowledge already developed

How will you create impact?

This role will report to the Manager in Private Markets Operations to assist with Infrastructure Private Equity funds and an upcoming fund launch of a new Real Estate Commercial mortgage-backed security private fund.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

What we are looking for

• Bachelor’s degree in Accounting or Finance, or equivalent work experience

• 5 - 7 years of increasing responsibility in the Fund Accounting/Fund Administration industry.

• Standout colleague.

• Self motivated and ability to multitask.

• Comprehensive knowledge of Fund operations systems and the Alternative Investments industry – Private Equity Funds.

• Strong Adhoc/Project Management skills.

• Expected to follow procedures and policies when performing tasks assigned to Analysts. Analyst is expected to research identified and/or potential issues and make decisions regarding partner concern to a Manager within the team.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$58,875.00 USD - $98,125.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)