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Cable One Field Technician - R-103709 in Biloxi, Mississippi

This is a job for a Field Technician position with the company located in the Biloxi, MS area.

Job Summary:

This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between.  

Responsibilities

:

Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties. Takeâ?¯the training you gain to useâ?¯electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier. You will ensure we are providingâ?¯proper upstream and downstream signal levels at each termination on the customer's premises. You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment. This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.â?¯â?¯ 

Qualifications:

High school diploma or GED. A good driving record and a valid driver's licenseâ?¯in the state you are applying. Flexibility to go beyond for our customers by working overtime and on-call as needed. Problem solving is key when working with our customers. Be able to listen to customers and present solutionsâ?¯in a positive manner.â?¯Due to the nature of the position, you will need toâ?¯successfullyâ?¯work in small and confined areas;â?¯liftâ?¯to 80â?¯lbs.;â?¯work on a ladder;â?¯and work in all weatherâ?¯conditions.â?¯You will have demonstrated at least 3 months of customer service or related experience and/or training.â?¯ The equivalent combination of education and experience is also acceptable. Regular and predictable attendance is required.â?¯

Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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