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Adecco US, Inc. Customer Service Representative in Benicia, California

Adecco is assisting a local client in Benicia, CA. We are looking for an upbeat, experienced Customer Service Representative! This is for a Warehouse environment, so no stuffy office! The schedule is Tuesday to Saturday 10am to 630pm. And starts at $19.00 an hour. Apply Now!!

Job Summary The candidate will work as a Customer Service Representative, assisting customers and business partners via telephone and email. They will handle complaints professionally, monitor delivery routes, and process changes or cancellations to delivery orders.

What your day-to-day will look like:

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

Skill Requirements

  • Must-Have Requirements:

  • Proficiency in Microsoft Office , including MS Project , Word , Excel , and PowerPoint

  • Strong customer service skills

  • Ability to diagnose and resolve issues

  • Excellent multitasking abilities

  • Exceptional organizational skills

  • Preferred Requirements:

  • High school diploma or equivalent

  • One year of related experience in a call center environment

  • Ability to thrive under pressure

Why This job? With Adecco?

· Weekly Pay! Every Friday!

· Tuesday to Saturday 10am to 630pm Sundays & Mondays off!

· $19.00 an hour to start

Apply Now for instant consideration!

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

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