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T-Mobile USA, Inc Sr Product Managers, Technical in Bellevue, Washington

Career Band: L07 Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Position summary T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers, Technical located in Bellevue, WA partner with internal and external stakeholders and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings, alleviating customer experience pain points and improving the architecture. Position duties and responsibilities include, but are not limited to: Own the payment technology product end-to-end, create and manage product vision, strategy, and roadmap, and lead cross-functional teams to deliver high-quality products. Act as a primary point of contact for the intake process to DevOps technology teams and own the technical product roadmap for complex or cross-platform solutions. Partner with business, internal/external stakeholders, and leadership to understand current customer experiences, identify areas of opportunity, and create and manage product vision and roadmap. Lead and manage payment product backlog and priorities with our business and technology partners. Lead product backlog grooming sessions by partnering with key resources. Manage overall challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define and implement solutions to those challenges. Inform and evangelize a strong customer focus and customer experience that aligns decision-making with IT investment choices and prioritization. Work with businesses to identify and articulate initiative scope, benefits, and ROI. Collaborate with stakeholders to plan and manage product releases. Develop and communicate payment acceptance and processing instructions on complex technical subjects and align multiple domains, both technical and non-technical, on this common vision. Manage capacity and work planning. Effectively and efficiently communicate with technical and non-technical audiences, including executive leadership. Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Skill requirements: Designing enterprise software, solutions, and business processes, including process modelling and user story grooming, in one or more industry verticals including Telecom, Payments or Payment data collection, Point of Sale, P2Pe, Tokenization, EMV processing, chargeback processing, Payment Risk & Fraud Prevention, and PCI. Conducting credit and prepaid cards payment acceptance, transactions processing, and settlement; Conducting payment product and domain consulting to end user and development team. Utilizing mandates from domestic and international payment networks (including VISA, Mastercard, Discover, and SHAZAM), acquirers, and processors, and identifying impacts to merchants' enterprise payment system. Gathering and interpreting business requirements and converting them into functional and technical specifications leveraging Rally, Jira Align, and Jira tools for technical staff including review of test cases with Quality Analysts. Designing and developing the integration scripts and procedures using Enterprise Application Integration tools and integrating with backend services.

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