Job Information
RWJBarnabas Health Patient Services Rep-Essex Hudson Urology-Full Time (Bilingual Spanish or Portuguese Required) in Bayonne, New Jersey
Patient Services Rep-Essex Hudson Urology-Full Time (Bilingual Spanish or Portuguese Required)Req #:0000136112
Category:Billing/Collections/Registration
Status:Full-Time
Shift:Day
Facility:Barnabas Health Medical Group
Department:Essex Hudson Urology
Location:
Barnabas Health Medical Group, Bayonne, Bayonne, NJ 07002
Please Note: This position has a travel requirement between the following locations: Irvington, Bloomfield, Newark, Lyndhurst, and Bayonne. Additionally, bilingual in Spanish or Portuguese is required.
JOB SUMMARY:
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Duties/Responsibilities:
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS/QUALIFICATIONS:
High School Diploma or GED required
Relevant experience and/or training, or equivalent combination of education and experience
Previous medical receptionist experience or background in general office, preferred
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Knowledge of medical terminology and electronic medical record (EMR) systems preferred
We offer a great work environment, competitive rates and excellent benefits, including:
Medical/Dental/Vision plans
401 (k)
Vacation/Personal/Holiday/Sick Time Off
Short & Long Term Disability
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
RWJBarnabas Health is an Equal Opportunity Employer