Description:

Supplier technician will install the new device/peripherals at a designated location This service includes:

FIFO (First In First Out) Method for deployment of units must be used

• Collect the units from a central building location

o Inventory & document the count and serial numbers of devices delivered to the site

o Deliver the above to the HP PM daily

• Unpack devices & stage for delivery based upon Deployment Plan

• Lead to scan New Serial numbers being deployed on a daily basis to the End-users into worksheet for SCDM (internal HP reporting tool)(Prior to deploying to end-users)

• Visit End-users location based upon daily schedule

• De-install the legacy device and designated peripherals being replaced.

• Perform Data Back-up at End-users Desk (who do not have One drive) using File Transfer Wizard Tool.

• Install the unit at the designated location

o Connect new device to Network & Power up to verify device functionality

o Perform Cabling as required, with neat and proper cable management

o Reconnect and/or install additional peripherals (mouse, pen, keyboard) and perform configuration to the new device

o Record New Serial Numbers of Hardware installed on Cust. Acceptance. Document.

o Obtain designated contact signature on the Customer Acceptance Document for the new functional device.

o Remove legacy equipment and place in a centralized area within the designated area

 Place Label on Legacy equipment noting the “retrieval date”

o Perform Disk Wiping (10 Days after unit is deployed) at Designated area & ensure all data is captured on the HP approved Disk Wipe form.

o Provide Disk wipe form to PM to arrange for pick-up of Legacy equipment.

• Remove the packaging material from the work area and bring to a packing and trash removal area in the same building

Daily work schedule is Monday to Friday, 9am to 5pm local time. Overtime must be approved PRIOR to working. HP recognized holidays are excluded.

2024 Dates –

Total Devices = 13,952

Total Locations: 39 Customer Locations

Skills:

deployment, hardware, troubleshooting, desktop, support, imaging, install, asset management, inventory, win10, customer service, configuration, hardware troubleshooting, windows 7

Top Skills Details:

deployment,hardware,troubleshooting,desktop,support,imaging,install,asset management,inventory,win10

Additional Skills & Qualifications:

Nice to haves will be install experience, configuration experience, deployment experience.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.