Monitor and control the operation of computer system consolesAnalyze and escalate reported issues coordinating resolutionPerform data halls tasks, upon requestData Center site checksPower cycle systemsEscort UT personnel and vendors in data hallsTier 1 technical assistance for customers (hard drive swaps, crash cart connections)Securing access to the UDC Austin data centersReceive and ship parts and equipment and provide media destruction services for UDC customersAdministrative tasks and adherence Respond to and fulfill job tasks within established Service Level AgreementsMaintain acceptable driver rating as established in Policy UTS157 in order to drive on- and off-campus utilizing University-owned vehicles.Email, project work, meetings and trainingStrict adherence to attendance and punctuality for assigned shiftPower cycle systemsEscort UT personnel and vendors in data hallsTier 1 technical assistance for customers (hard drive swaps, crash cart connections)Securing access to the UDC Austin data centersOther related functions as assigned.