WHO WE ARE: Texas Workforce Commission (TWC) helps promote the economic prosperity of employers, individuals, families, and communities in Texas. We do this through a variety of services that help ensure individuals have the skills that employers need and that employers can find the skilled workers they need. While we are based in Austin at 1117 Trinity Street, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

This position is a teleworking position. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: We are looking for a creative and experienced Business Analyst I-II (IT Business Analyst I-II) to join the Operations team in TWCs Division of Information Innovation and Insight (I|3). The division supports the agencys mission by leveraging data to improve decision-making and service efficiency. That is, we leverage Data for Prosperity.

The business analyst will support I|3s mission to produce and analyze data and business processes to better serve the employers, individuals, families, and communities of Texas. Our ideal candidate is a self-starting, motivated, and collaborative problem solver who understands the value of process analysis and documentation to improve the quality and efficiency of operations.

Candidates must be enthusiastic about working collaboratively with teammates, TWC staff, and other state agency staff to deliver accurate information on deadline to a wide variety of stakeholders, including other State Agencies, The Workforce Investment Council of Texas (TWIC), the Legislative Budget Board (LBB), and the Legislature.

Candidates will have the opportunity to apply their creative mindset to improve existing processes and products, to develop and implement new processes and products, and ultimately make a difference in the lives of Texans

WHAT YOU WILL DO: The business analyst will perform routine to complex (journey-level) business analysis work. This involves gathering, developing, and documenting reporting requirements; reviewing, assessing, and developing business processes; and providing support for the report development life cycle. Successful candidates may provide technical assistance and guidance to others. Works under moderate to general supervision, with limited to moderate latitude for the use of initiative and independent judgment.

The business analyst develops and maintains Business Requirements Documents, Standard Operating Procedures, process diagrams, and other products to ensure efficient development, maintenance, and improvement of complex reports and visualizations.

Successful candidates will have the opportunity to participate in a highly collaborative work environment and develop innovative solutions to business problems.

YOU WILL BE TRUSTED TO: -Elicit business requirements for new reports and visualizations or enhancement of existing reports and visualizations. Develop and/or review complex documents, including Business Requirements Documents, process maps, existing report specifications, entity relationship diagrams, and other documents as appropriate, to convey business requirements and support accurate and efficient report and visualization design. -Analyze program policies and procedures to determine their effect on reporting needs and requirements; analyze existing summary and detail reports to determine business rules and requirements. -Lead and/or support internal management and developer review of business requirements. Identify potential development risks and difficulties and help design strategies to mitigate or avoid them. Answer questions about requirements from ETL and Tableau developers. -Serve as a liaison by providing consultation, do umentation, and direction to other business areas related to analysis, design, configuration, testing, and policy implementation regarding the development and enhancement of reports and visualizations. -Use SQL-based pseudocode to help developers understand and implement complex business rules. Work with developers to review SQL code for logical conformity with business rules and requirements. -Assist in the location and mapping of source data for the development of reports and visualizations. Evaluate available source data in the enterprise data warehouse using SQL. Evaluate target data to ensure business rules and requirements are accurately implemented. -Write and maintain documentation of existing Division business processes, reporting specifications, performance measure definitions and calculations, and other items as needed, including Business Requirements Documents, process maps, Standard Operating Procedures, and other documentation products as appropriate. -Track and regularly update management staff on the status of requirements development. -May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans; and may provide comments and suggestions to document owners. -May develop user documentation and technical assistance materials covering assigned reports and visualizations. May provide formal and informal technical assistance to users regarding assigned reports and visualizations. -May augment internal teams with report and visualization development and testing as schedule permits. -Perform other duties as assigned and required to maintain unit operations.

YOU QUALIFY WITH: -IT Business Analyst I: Graduation from an accredited four-year college or university with major coursework in business administration, computer science, management information systems, or a related field plus one year of full-time experience in business administration business analysis and/or related fields. -IT Business Analyst II: Graduation from an accredited four-year college or university with major coursework in business administration, computer science, management information systems, or a related field plus two years of full-time experience in business administration, business analysis and/or related fields. -Both Levels: One year of full-time qualifying experience may be substituted for each year (30 semester hours) of education.

YOU ARE A GREAT FIT WITH: -Experience using Microsoft Excel, Word, Access. -Experience in developing Business Requirements Documents, process maps, Standard Operating Procedures, and other documentation products. -Excellent verbal and written communication skills. -Experience using SQL, especially in an enterprise data warehouse environment. -Experience using Microsoft SharePoint document libraries. -Experience in performance reporting, statistical analysis, and/or process improvement. -Skill in analysis, problem solving, data comprehension, reporting methodologies, and understanding statistical reports and charts/graphs. -Skill in researching and troubleshooting data issues and solving complex problems. -Knowledge of workforce programs (e.g., Vocational Rehabilitation, Adult Education and Literacy, Workforce Innovation and Opportunity Act programs, Temporary Assistance for Needy Families, Supplemental Nutrition Assistance Program Employment and Training, Child Care Development Fund, Unemployment Insurance). -Experience in Tableau visualization development. -Ability to perform detailed work efficiently and extremely accurately.

YOU GAIN: -A Fam