Help Desk

Work Location: Augusta, Maine Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. Local candidates preferred.

8+ month contract - likely in June a 12 month extension

Top 3 Skills:

Hardware/Software troubleshooting

customer service

self-motivated/directed

The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required. • Provide desktop computer support. • Install application updates. • Troubleshoot and remediate Operating System update failures. • Remove unsupported or vulnerable software from end users' computers. • Ensure that all work is documented for future reference. • Follow quality standards. • Understand the installation of software patches and upgrades. • Understand the use of remote technology and commands. • Communicate accurate and useful status updates. • Attend and participate in team meetings. • Ability to work in a team environment. • Strong communication skills; both written and spoken.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.