Co-op, Crew Resources - Business Processes and Knowledge Management, (Fall, 2024)

United States, Georgia, Atlanta

Crew Processes

01-Mar-2024

Ref #: 23727

LinkedIn Tag: #LI-MP2

How you'll help us Keep Climbing (overview & key responsibilities)

• Commit to a 3-semester structured rotation with the same team, fostering continuity and deep collaboration throughput the co-op experience

• Identify, visualize, analyze, and optimize business processes

• Support the development of Knowledge Management content, such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages

• Apply industrial engineering and 6 sigma principles to business processes

• Assist in the delivery of new tools, content and communications

• Utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training 

• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:

  • Fall 2024 - 1st rotation

  • Summer 2025 - 2nd rotation

  • Spring 2026 - 3rd rotation

What you need to succeed (minimum qualifications)

• Actively enrolled in an undergraduate program and currently pursuing a Bachelor’s degree in one of the following disciplines: Industrial Engineering, Management Information Systems, Instructional Design or Business Management

• Willing to relocate to Delta’s General Offices in Atlanta, GA and work on site for the duration of the Co-op program

• Must have a strong knowledge of Microsoft Office products

• Must be self-sufficient and complete assignments with minimal supervision

• Must be detail oriented and perform well under pressure

• Must be eager to accept responsibility and create value-added projects

• Must demonstrate flexibility in a fast-paced environment

• Must demonstrate a professional demeanor when interacting with all levels

• Must be able to commit to three alternating work semesters

• Must exhibit strong written and verbal communication skills

• Must be able to work with and safeguard confidential and sensitive information

• Consistently prioritizes safety and security of self, others, and personal data

• Embraces diverse people, thinking, and styles

• Possesses a high school diploma, GED, or high school equivalency

• At least 18 years of age and has authorization to work in the United States

What will give you a competitive edge (preferred qualifications)

*

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here