BPMN Business Analyst

Category: Business Analysis (functional and technical)

Main location: United States, Pennsylvania, Pittsburgh

Alternate Location(s): United States, Georgia, Atlanta

United States, Texas, Dallas

United States, Tennessee, knoxville

Position ID: J0224-2103

Employment Type: Full Time

Position Description:

The best version of us starts with you. And the best version of you starts here.

CGI helps clients take an enterprise approach to accelerate and maximize their return on technology investments through relevant applied innovation.

We are a global company with a culture of intrapreneurship, ownership, and teamwork. We have an exciting opportunity in our Credit Product Management and Business Consulting Practice.

The Business Process Model Notation (BPMN) Business Analyst role collaborates with internal program managers responsible for product and technology supporting the credit product strategy and implementation of the credit roadmap for CGI’s credit solutions.

This exciting role supports Process Management teams in building business processes, supporting our various credit applications, using industry standard process management and mapping/modeling tools. Uses knowledge of business process modeling disciplines in supporting the delivery of a market leading credit platform.

This role can be located in Pittsburgh, PA; Atlanta, GA; Dallas, TX; Knoxville, TN or within proximity of any other U.S. CGI location.

Your future duties and responsibilities:

• Collaborates with the Product Management team analyze business processes, identify appropriate solutions, design, and build operational models supporting the team’s suite of credit products.

• Supports Agile teams working cross functionally with both internal and external partners to address and resolve problems related to systems and business processes.

• Analyzes data and systems using process improvement methodologies to identify process gaps, bottlenecks, and organizational inefficiencies.

• Plans, performs, and implements process improvement initiatives (such as Lean or Six Sigma)

• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities and collecting data to identify root cause of problems.

• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

• May deliver presentations and training courses including measurement, analysis, improvement and control.

• Surveys and analyzes best practices for techniques and processes.

Required qualifications to be successful in this role:

• Bachelor’s Degree in Science or Engineering or equivalent experience in operations as a business process analyst.

• 2+ years of direct work experience as a business process analyst either in a business function or an IT setting.

• Experience in process modeling using Business Process Modeling Notation (BPMN) and Decision Management Notation (DMN).

• Solid understanding of End-to-End Business Process management.

• Basic understanding of microservice based architecture would be a plus.

• Knowledge and understanding of Kafka event streaming would be a plus.

• Excellent verbal, written, and presentation skills, and experience communicating at all levels of the organization.

• Exposure to variety of process improvement approaches (e.g., Lean, Six Sigma, etc.)

• Experienced in the evaluation and improvement of business process through the application of quantitative evaluation methodologies.

• Willing to travel as required, approximately 25%.

*CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,300 -$110,100.CGI anticipates accepting applications for this position through May 1, 2024.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:

• Competitive base salaries

• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

• 401(k) Plan and Profit Participation for eligible members

• Generous holidays, vacation, and sick leave plans

• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

#LI-TM2

#DICE

Skills:

• Business Process Analysis

• Business Process Modelling

• Lean Six Sigma

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.