Employment Type:

Full time

Shift:

Description:

The Physician Liaison serves as a conduit between physicians, clinicians, physician practices, and the hospital. Under the direction of senior leadership and in partnership with Strategic Planning, the Chief Medical Officer, and the CEO/President, the Physician Liaison will implement plans of action to increase physician satisfaction and identify business development opportunities for growth throughout the ministry.

Position Requirements:

A. Education: Bachelor's Degree in Business, Healthcare Administration, Marketing or a related field from an accredited college or university

B. Experience: Minimum of five years of progressive experience in healthcare working with physicians and healthcare leaders, including senior management.

C. Special Qualifications:

• Medical Sales, Pharmaceutical Sales, or Physician Liaison experience preferred.

• Demonstrated record of overachieving sales and/or business development goals

• Critical thinking skills and ability work in a fast-paced environment

• Experience in a customer service role

• Proficiency with or ability to learn clinical information systems supporting PRM (Physician Relationship Management tools)

• Advanced knowledge of Microsoft Office Products

• Ability to travel locally to the various physician practices and facilities (75% of time). Proof of auto insurance on vehicle used is required.

III. Essential Functions:

• Establishes, develops, and maintains effective and engaged relationships with identified physicians and referral sources through routine face-to-face meetings, spending approximately 75% of their time in the field.

• Partner with senior management teams to evaluate opportunities to expand our presence in core, adjacent, and new markets.

• Conduct ongoing research across priority service lines to maintain updated points of view on top physicians, medical facilities of interest, customer trends, and market influences to support BD activity.

• Create and maintain tracking and reporting of key physician visits, interaction, and trends for internal databases.

• Work closely with the Physician Recruitment liaison, Medical Staff Services, and others in the onboarding of new hospital physicians. Raise the awareness of hospital services, primary care physicians, and specialists available within the network to meet their patients' needs.

• Promotes differentiating services and benefits to community physicians to ensure they understand the clinical advantages and the benefits of our services.

• Raises awareness of benefits of affiliation for their patients to improve in-network utilization.

• Acts as primary contact for communication needs of physician practices and coordinates with all others who work with physician practices to achieve a collaborative approach with least disruption for the practices.

• Adhere to Trinity Health’s service standards: welcome environment, empathetic communication, compassionate, patient-centered care, always keep it simple, respectful & ready, & everyone counts

• Demonstrates & actively promotes an understanding & commitment to the mission of Trinity Health through Trinity’s values

Maintains a working knowledge of applicable federal, state, & local laws & regulations, the Trinity health organizational integrity program, including the standard of conduct, code of ethics, as well as other policies & procedures in order to ensure adherence in a manner that reflects honest, ethical, & professional behaviors

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran