JOB REQUISITION

Americas Delivery Center Senior Analyst-Technology

LOCATION

AMERICAS DELIVERY CENTER

ADDITIONAL LOCATION(S)

JOB DESCRIPTION

Are You Ready to Live Protiviti?

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and diverse culture.  We hire curious individuals for whom learning is a passion. Together, we focus on our mission of delivering confidence in a dynamic world – and the world has perhaps never been more dynamic.  

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, and innovation creates new destinations.  

Living our values every day. That's Living Protiviti .   

Are you inspired to make a difference?  

You’ve come to the right place.  

WHERE WE NEED YOU: 

The Protiviti Americas Delivery Center is seeking a Business Technology Senior Analyst to join our growing team. Embracing Protiviti’s vision of “Bringing Confidence to a Dynamic World,” the Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients.

As part of the Protiviti ADC team, our delivery center staff will collaborate and execute tasks for the project assigned to them in support of Protiviti’s Solution offerings – Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on client needs.

WHAT YOU’LL FOCUS ON

• Supporting our IT practice in client requests thru segregation of duties .

• Providing IT managed services to Protiviti clients including custom configurations and application support.

• Assisting in the implementation of IT systems, data migrations, data analys i s/visualizations.

• Learning in-demand skills for configuration and application support ( Microsoft Power BI, P ython, AWS, Salesforce, Snowflake, etc. )

• Developing an understanding of business processes, technical skills, project requirements, and the client’s business in a variety of industries.

• Assisting with the preparation of client deliverables (agendas, status reports, and final reports) and ensuring timely and quality completion of assigned project phases within a defined budget.

• Identifying and suggesting areas for improvement within processes and communicating findings, roadblocks, and project status to the team.

• Independently interviewing client teams to understand current state system and processes.

• Assisting in scheduling and project prioritization for Analysts.

• Reviewing Analysts’ project work for quality and accuracy and providing valuable feedback on areas of improvement.

• Mentoring Analysts by demonstrating the attributes of excellent client service, technical, and professional knowledge.

• Fostering and maintaining an internal/external network and working self-sufficiently or as part of a team.

  Upon hire, you will be provided with comprehensive training sessions. Depending on your project work, day-to-day activities may include one or more of the following:

  Analysis

• Analyzing business problems and applying technology solutions to improve process efficiencies, service levels, quality of information, and to implement more effective controls. 

• Assisting in data acquisition, migrations, visualizations, and interpretation.  

• Assisting in reviewing and assessing business operations and activities for accuracy and compliance  

• Monitoring, responding to and investigating security, network, and application events for various systems. 

• Assist project end team in gathering technical and business requirements for task- oriented delivery.

• Collating information to achieve desired results within a defined timeline.

• Evaluating system configurations, security settings, and user roles for various systems.

  Reporting

• Preparing project status reports including outlining key accomplishments, items for discussion, and next steps.

• Preparing reports (summarizing work performed) including detailed findings and result dashboards.

  Innovation and Learning

• Identifying areas of professional interest ( project management , privacy, risk management, software implementation, etc. ) and completing trainings to expand knowledge in the designated area.

• Supporting Innovation activities by providing internal recommendations related to improving the way in which we deliver services to clients (through Automation, increased standardization etc.)

  WHAT WILL HELP YOU BE SUCCESSFUL

• You value serving as a mentor to others. 

• You possess strong computer literacy skills and ability to work in a paperless environment.

• You are highly organized and have familiarity with project management concepts. 

• You learn quickly and have the flexibility to adapt to changing roles and requests. 

• You have the ability to be innovative and come up with solutions for problems.    

• You enjoy working collaboratively in a team environment (with colleagues and clients from diverse backgrounds) in office and virtually*  

• You possess strong communication skills (listening, verbal, and written ) experience with business/technical writing preferred.

• You are receptive to feedback and coachable. 

   

  YOUR EDUCATIONAL & PROFESSIONAL CREDENTIALS

• Preferred Bachelor’s degree from accredited university in relevant academic area or equivalent relevant work experience. Additional information technology experience may be substituted in lieu of a college degree.

• 2+ years working in information technology or related fields, either in professional services or industry.

• Demonstrated progression of career path, leadership, and professionalism throughout work experience

• Well versed in Microsoft Office suite applications (Excel, Word, PowerPoint, Teams, and Outlook)

• Preferred experience in other relevant software/systems (JIRA, SQL, Python, PowerBI , Sharepoint , gSuite , Linux, and others as applicable)  

   

  These roles will be primarily onsite opportunities with the flexibility to be hybrid based on project/engagement/performance.   

  Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Office Location:10101 Alliance Rd. Blue Ash, Ohio 45242 Suite 100

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.

$47,000.00 - $76,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.

Eligible for an annual discretionary bonus

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2023-12/2024-benefit-highlights.pdf .

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles, CA: Protiviti will consider for employment qualified Applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

OH PRO AMERICAS DELIVERY CENTER

Protiviti (www.protiviti.com (https://www.protiviti.com/us-en) ) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, digital, legal, HR, governance, risk and internal audit through our network of more than 85 offices in over 25 countries.

Named to the 2023 Fortune 100 Best Companies to Work For® (https://fortune.com/company/protiviti/best-companies/) list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI (https://www.roberthalf.com/us/en) ). Founded in 1948, Robert Half is a member of the S&P 500 index.