UPMC WPH Altoona Crisis Services is Blair County’s premiere crisis program.  With expansion program in mobile and other departments, as well as a brand-new Consumer milieu we are looking for highly skilled caring professionals to join our team.

Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Blair County. This includes, but is not limited to, answering questions, obtaining clinical information, and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.

Responsibilities:

• Manages a caseload for the shift

• Obtaining clinical information in the medical record

• Provide supportive counseling to consumers to promote stability.

• Work efficiently and independently in crisis setting

• Support consumer and negotiates appropriate referral services.

• Collaborates with the Clin II such case consultations

• Meets documentation and completes all required paperwork.

• Completes face to face crisis assessments

• Responding to telephone calls from consumer(s) community and natural supports

• Manages crisis situations effectively

• Complete case reviews

• Bachelor's degree in Psychology, Counseling or Social Work with two (2) years of clinical experience required

OR

• Master's degree in Psychology, Counseling or Social Work required

Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience

• Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments

• Experience in mental health crisis intervention, case management, or in-home therapy preferred

• Excellent, recovery-oriented interpersonal relations

• Ability to work shifts, weekends, holidays, and to assume on call responsibilities

Licensure, Certifications, and Clearances:

CCM training is required within 30 days of hire and annually thereafter

• Cardiopulmonary Resuscitation (CPR)

• Comprehensive Crisis Management (CCMC)

• Act 31 Child Abuse Reporting

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance

• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran