Join Mercantile Bank as a Full Time Deposit Operations Specialist I and embark on an exciting journey in the banking industry! This role offers a hybrid working schedule (both in the office and, once trained, working part of the week from home). As part of our innovative and energetic team, you will play a crucial role in ensuring customer satisfaction, while honing your problem-solving skills in a fast-paced environment. With a competitive pay rate starting at $18/hour, this opportunity allows you to contribute to a customer-centric organization that values integrity and excellence.

Your efforts will directly impact our collaborative culture, making a difference for our clients every day. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. Embrace your potential and be part of a forward-thinking team that thrives on inclusivity and high performance!

A little about Mercantile Bank

Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people. You'll be rewarded for your expertise through competitive compensation, bonus programs, and best-in-class benefit options, such multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, 3 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan. Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals.

What would you do as a Deposit Operations Specialist I

As a Full Time Deposit Operations Specialist I at Mercantile Bank, you will engage in a variety of responsibilities aimed at ensuring smooth deposit operations. Day-to-day tasks include processing customer transactions, maintaining accurate records, and resolving discrepancies promptly. You will handle client inquiries and provide exceptional service, reflecting our commitment to customer-centricity.

Expect to collaborate closely with team members to enhance operational efficiency while leveraging innovative solutions to streamline processes. Your role will also involve adhering to compliance guidelines and contributing to our culture of accountability and integrity. The expected schedule is Monday through Friday, from 8 AM to 5 PM, allowing for a structured workday while fostering a fun and professional environment.

Embrace this opportunity to grow your skills and be part of a dynamic team dedicated to excellence!

Are you the Deposit Operations Specialist I we're looking for?

To thrive as a Full Time Deposit Operations Specialist I at Mercantile Bank,