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Patent and Trademark Office Training Specialist in Alexandria, Virginia

Summary This is a Competitive Career Development Detail open to all current non-probationary, GS-09 to GS-11 non-examiner employees and at least a Fully Successful rating of record. The detail is scheduled to begin May 2024. These detail hours are not considered production related for production award purposes, but selected employee(s) may be eligible for designated Business Unit award(s) in detail area for non-examiners Responsibilities The incumbent assists with the coordination and implementation, in the design, development and evaluation methods relevant and important to educational techniques, SETD guidelines and USPTO policy. Assignments require interpretation and adaptation of established methodologies and guidelines to accomplish organizational return in investment through the training of external stakeholders. Provides support to other training specialists in the design and development of new training programs, seminars, lectures, and supporting documentation (manuals, job aids, and materials) for participants SETD education and training programs. Prepares training support documentation (manuals, job aids, and materials) for courses which may include, but is not limited to creating, formatting, printing, copying, and assembling of these, where relevant. Contributes to the development or revision of written guidelines for work processes using a combination of training development approaches including direct observation, formation of focus for specific tasks, and pilot training modules. Monitors and evaluates new training courses to determine the effectiveness of training modules, materials, and instructors. Identifies specific areas of need for program improvement, additional participant instruction, and assists in developing plans for dealing with supplemental training whenever necessary. Assists with preparing reports and conducting presentations on program and logistical issues. Assists in the development and delivery of training modules. The incumbent identifies problems in training modules regarding policies and procedures to achieve standardization of training products. Assists in the preparation of surveys to ensure training design meets the training needs of stakeholders. Prepares evaluation instruments for feedback from the participants and compiles course evaluation data and provides feedback. Assess the post training evaluation report of the participants. Coordinates schedules of trainers for multiple concurrent classes. Arranges all logistics regarding training events, such as scheduling rooms and/or video conferences (e.g. MS Teams, Webex, etc.), instructors, audio and visual equipment, and ensures the setup is conducive to the training. Verify operability of training equipment. Requirements Conditions of Employment Qualifications Applicants must possess the ability to perform the required duties. To be eligible for this position, you must possess experience that supports your ability to perform the duties as described in the Duties section above. Applicants must have at least a Fully Successful rating of record. Education Additional Information Please be advised that this detail is a career development opportunity only; selectee will be assigned to the detail position at his/her current grade level. The length of the detail is approximately 120 days or less. These detail hours are not considered production related for production award purposes. Temporary Duty Expenses (TDY) are not authorized. Relocation expenses are not authorized. Priority for selection will be given to those qualified candidates who have not had a career development detail or those with the least amount of service on a career development detail within the last four years. Except in extraordinary circumstances, an employee shall not serve on a career development detail a second time in the same area. Priority for selection will be given to those qualified candidates who have not had a career development detail or those with the least amount of service on a career development detail within the last four years. Except where justified and agreed upon, an employee shall not serve on a career development detail a second time in the same area.

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