Sales Support Coordinator

Location: Fort Wayne, IN

Level: Pay Class 3

Division / Department: Sales and Business Development / Member Services

Reporting to position: Sales Support Manager

Travel: None

About the Role:

This individual must possess high personal work standards including accuracy, completeness, efficiency, timeliness and professionalism. The individual must display drive and enthusiasm; must be self-motivated and able to work in a fast-paced environment. This individual must possess excellent communication skills both oral and written. Individual must be goal-oriented, able to work independently, possess excellent organizational skills and ability to multi-task; must be resourceful in solving problems and be able to be flexible if an alternative course of action is needed. A successful candidate must be proficient in the use of G Suite applications. Candidate must be able to generate reports from Targit and other reporting tools with limited additional training.

If you have any prior experience working in any of the following positions, we strongly encourage you to apply: Customer Service, Administrative Professional, Support

Responsibilities include…

• Work with Sales and Business Development managers and supervisors to gather information, expedite, and complete projects

• Answer telephone and respond to member and field staff inquiries for problem solving and providing assistance

• Maintain and organize sales literature for distribution to field staff and members

• Prepare documents, materials, presentations and other projects for markets

• Help with coordinating information for prospecting campaigns

• Update and maintain information in SalesPoint, MMS and mydoitbest.com as needed

• Assist with Merchandising Essentials program orders which includes collaborating with Sales, Logistics, Finance and Merchandising

• Help cover at the front desk when call volume or visitor activity increases

• Help out Sales and Business Development with additional projects and tasks as needed including but not limited to making outbound sales and service calls to members and/or prospects.

  Education and Experience…

• High School Diploma at minimum, Associates or Bachelor Degree in business or equivalent experience preferred

• Demonstrated familiarity with using standard business computer applications (Outlook, Word, Excel, Access) and internal mainframe

• Excellent oral and written communication skills

• Ability and willingness to learn new software applications

  Skills and Abilities…

• Excellent verbal and written communication skills

• Above average problem solving skills and ability to meet deadlines

• Excellent organizational skills

• Strong customer service skills

• Positive attitude and up-beat personality

• Must have basic PC skills with proficiency in Microsoft Office Products (Outlook, Word, Excel, Access)]

• [Include skills relevant that you think you would talk about in interview]

  Additional considerations…

• Experience using SharePoint, MMS, Targit, advanced knowledge of Access and Excel

• Experience or familiarity with Do it Best Corp.

  Benefits available to you…

• Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available

• Paid time off to foster work/life balance

• Profit sharing

• Bonus Pay opportunities

• Retirement funding opportunities

• Education reimbursement

• Health club reimbursement

• Career advancement opportunities

  About Do it Best:

  At Do it Best, we take pride in being the only U.S.–based and member-owned hardware & lumber/building material buying cooperative in the home improvement industry. We have made it our philosophy to serve over 3,800 member-owned locations across the United States and in over 50 countries by offering a full menu of exceptional merchandise and services to increase our member’s market share and profitability. By reaching over $4 billion in annual sales, Do it Best is the second largest co-op in the industry. Our success stems from our mission to make the best better, and our goal to help our members grow and achieve their dreams.