Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

As an Administrative Assistant I, you will perform a variety of administrative duties to support an assigned area, such as scheduling, greeting patients and visitors, handling phone calls and correspondence.

The ideal future caregiver is someone who:

Has a background in healthcare and/or administration.

Is accustomed to working in a professional medical environment.

Demonstrates a strong drive to provide exceptional customer service to medical providers and patients.

Has compassion for patients.

Has flexible maturity.

Working directly with healthcare providers gives you the opportunity to be a critical part of a medical team, providing the administrative support that is the backbone of the patient service experience. Caregivers have opportunities for upward growth and promotion after completing a commendable year in this role and can advance into more clinically technical roles, such as chart scrubbing, leadership roles, such as Work Leaders, or administrative roles, such Program Coordinators.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

FT, 1st shift

Job Responsibilities:

• Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.

• Administers calendar and schedules management.

• Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

• Provides coverage of other areas such as front end, point of service and registration.

• Other duties as assigned.

• Follows Hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.

• Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements.

Education:

• High School Diploma or GED.

• Two years of college or business school preferred.

Certifications:

• None required.

Complexity of Work:

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• One year office experience.

• Typing proficiency of 35 wpm with accuracy preferred.

• Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).

• Experience may be assessed with an on-line Skills Assessment.

Physical Requirements:

• A high degree of dexterity to produce materials on a PC/word processor.

• Normal or corrected vision.

• Ability to tolerate extensive sitting and frequent walking to other parts of the campus.

• Lifting or carrying of up to 25 pounds.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities