J&J Family of Companies Master Data Lead in Wokingham, United Kingdom

Master Data Lead – Johnson & Johnson Managed Service Company

Location – Pinewood (regular travel o be expected)

About us:

At Johnson & Johnson, a continuing focus on being agile, efficient and effective for the future is at the heart of what we do. So we are very exciting to be embarking on a very brand new innovative way to best support our orthopaedic patients. This will mean having an onsite presence at a leading NHS Hospital. It’s a first of its kind and we want you to be part of this new initiative.

We have 3 amazing opportunities for materials co-ordinators. This role is ideal for someone who has experience in a warehouse position and is now looking to push the boundaries of their career.

Johnson and Johnson Managed Services is an exciting, innovative new organisation, transforming how we work on a day-to-day basis with our global partners. With a vision to deliver long term strategic partnerships with healthcare providers, focused in providing services supporting a wide spectrum of clinical care, this is a fantastic opportunity to join a truly innovative, ambitious and challenging team.”

Job purpose:

  • The Master Data Lead serves as the subject matter expert for inventory management including, inventory management system, data analysis, identification/resolution of issues, and leading process improvement initiatives.

  • Support the Managed Service Supply Chain Manager with the procurement, commissioning, training and installation of Products, Instruments and Assets either directly or through 3rd parties to ensure continuous Managed Service delivery in accordance with agreed Service Levels.

  • You will be required to work as part of the J&JMS Supply Chain team to ensure all tasks are completed and targets are met on a daily basis as outlined in the J&JMS Standard Operation Procedures.

  • You will need to be able to work effectively with both J&J and Trust personnel to resolve issues or requests form the clinical teams.

  • Responsibility for issue resolution of non-critical issues and the escalation of major issues to their line manager based upon set criteria.

  • You will be required to visit other J&J Sites and HealthCare providers

Main Responsibilities – include but are not limited to:

Maintain electronic master data for products, suppliers and customers in the Managed Service warehouse management system:

  • Setting up and maintain the various fields, templates and sub categories from approved Governance Board change requests

  • Liaising with suppliers for provision of master data information

  • Maximising the opportunities available to systemise data capture and identifies areas for data quality improvements, helps resolve data quality problems.

  • Completeness and accuracy of master data to ensure integrity of all master data as well as maintaining the processes to support data quality

  • Conducts data cleaning to rid the system of old, unused data or duplicate data

  • Catalogue maintenance that supports and complies with all regulatory and HCC policies

  • Detailed analysis of information to support the decision making of J&J Managed Service

  • Works collaboratively with other SME to develop and consolidate healthcare catalogues as business needs develop across multiple Trusts

Drives optimised inventory levels, accuracy and efficiency by identifying process improvement projects·

  • Serves as a SME (super user) for all inventory management systems as well as data mining and analysis

  • Analyse inventory, identify optimization opportunities and internal control deficiencies, determine root causes, formulate action plans to address and communicate with necessary stakeholders to ensure support, remediation and improvement

  • Design and implement lead-time and back-order reduction initiatives with supply base (all Trust sites).

  • Provide Supply Chain support for the physical inventory and cycle counting processes

  • Provide Supply Chain support for supply chain projects involving inventory systems (e.g., warehouse management system) including but not limited to project support, provision of systems expertise and development/delivery of training.

Maintains Key Performance Indicator reporting:

  • Monitors supplier performance to assess ability to meet quality and delivery requirements

  • Maintains Supply Chain KPI’s and communicate to the Managed Service Leadership team and customers

  • Supports monthly review with key stakeholders to ensure targets are met


Experience, Skills and Abilities

Skills and Abilities (Can Do Criteria):

Knowledge of Medical Devices Industry

  • Excellent computer, data mining and analysis skills

  • Excellent Knowledge of inventory management practices and systems

  • Strong demonstrated ability to identify problems, determine possible solutions and drive resolution

  • Ability to deal with high stress situations calmly and effectively

  • Strong initiative and drive for results

  • Good communication skills to communicate with customers, suppliers, team members and management

We respectively request Government Officials to identify themselves as such on application; for the purpose of the Foreign Corrupt Practices Act. If you decide to apply for the position, any personal data which you provide shall be processed by Johnson & Johnson. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.

Closing date – Friday 22nd March 2019

Primary Location

United Kingdom-England-Wokingham-


Johnson & Johnson Medical Ltd. - fka -Ethicon Ltd. (7355)

Job Function

Customer Service

Requisition ID