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FROEDTERT HEALTH GROUP PATIENT ACCESS SVC REP FLOAT in WESTEND, Wisconsin

JOB REQUIREMENTS: Responsibilities: The Patient Access Service Rep (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards. Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered. Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms. Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls. All other duties as assigned. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing ***** OTHER EXPERIENCE AND QUALIFICATIONS: Summary: A minimum of 3-5 years of prior experience as a receptionist/assistant or related field is required. Previous experience in a healthcare setting is preferred. High School diploma or equivalent is required. Other information: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel is preferred. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/87A8ED0779D74A8B

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