Philips Field Service Engineer 1, Boston area in United States of America - Home Based, Massachusetts
In this role, you have the opportunity to
Support Philips Imaging Systems business in the Boston area. You will take on the opportunity to build customer relationships through your effective use of technical knowledge to install, service, and maintain customer sites.
You are responsible for
Assist in service repair, preventative maintenance, field change orders / installations.
Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations
Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables
You are a part of
Working as part of our Global Sales and Service organization, you’ll benefit from the team’s growing breadth and depth of healthcare products and services portfolio, and be challenged to drive our best-in-class reputation through top customer experience ratings.
To succeed in this role, you should have the following skills and experience
BSEE/BSEET preferred, or two year formal education combined with appropriate high tech related experience
At least 2 years of experience in the electronics industry, preferably in a field service environment.
At least one year of experience in the healthcare field service environment preferred
Demonstrated repair and troubleshooting skills with imaging equipment is preferred. Additional training as needed.
Ability to communicate effectively, share knowledge and cooperate in a team environment to achieve assigned goals and objectives. Able to perform in a leadership role in some circumstances. Proactively complete assignments.
Ability to participate in on-call rotation available to respond onsite 24x7 as needed
Understanding of electronic, mechanical and electrical theory.
Ability to read and interpret schematics and site drawings.
Ability to diagnose and resolve simple electronic and mechanical problems with minimal or no assistance.
Must possess a valid driver’s license
In return, we offer you
Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .
I t is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
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