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Microsoft Corporation Store Manager - Woodland Hills in Tulsa, Oklahoma

What the Store Manager does

The Store Manager (SM) creates a positive environment for customers and the store team. As a trusted leader, the Store Manager supports the team to learn and grow while they flawlessly execute and deliver excellent business results by increasing brand awareness and delivering experiences through world-class customer service.

Working in our Microsoft Stores

When you work at a Microsoft store, you get the opportunity to showcase Microsoft devices and software to dynamic and diverse customers, students and education partners, small business owners and even enterprise employees. You’ll have the opportunity to help them through their technology journey creating loyal customers and fans for life! You’ll spend your days showing off the newest and best that Microsoft has to offer across the spectrum of devices and services, including virtual and mixed reality, where no day in-store will be static! You will be part of an energizing and supportive store team and something even greater…helping others to achieve more!

What you get in return from us

  • A fun work environment that is diverse, inclusive and welcoming of all

  • The ability to grow and explore great career opportunities across the Microsoft portfolio

  • Opportunities to get training and industry knowledge that will empower you to do your best work

  • Work and play with the latest and greatest technology

  • Year-round opportunities to give back and impact your local community

  • Competitive benefitsincluding:healthcare, tuition reimbursement, fitness options and more


Key responsibilities in this role

  • Drive a culture that consistently obsesses over our customers, innovates, builds on the ideas of others, and impacts overall business results through passionate and motivated teams in our Flagship location

  • Tenaciously pursues positive outcomes by using effective approaches to solve problems

  • Build and grow effective, inclusive teams where employees can do their best work and deliver exceptional results to our customers

  • Invest in the development of the leadership team; ensure all areas of responsibility (AOR) are executed flawlessly and hold leaders accountable for delivering results in their respective AORs

  • Ensure the highest level of customer experience by setting expectations of excellence in the execution of store standards, talent development, and product knowledge

  • Develop and leverage internal and external partnerships and networks to maximize the achievement of Microsoft Store goals by identifying, leading, or supporting broader community outreach and involvement initiatives; engaging key Corporate partners in the development, execution, and evaluation of appropriate business plans and initiatives; and guiding efforts in these areas, locally and abroad

  • Build and sustain amazing relationships with the store team, customers, vendors/suppliers, corporate partners, and community organizations

  • Initiate and lead business change efforts to maximize desired results; evaluate other competitive retailer practices; monitor the effectiveness and implementation of continuous improvement programs; and provide communication and feedback for process improvements within the organization

  • Foster a continuous learning environment that delivers the most knowledgeable and skilled teams in retail and empower both employees and customers alike with the same level of passion and commitment


Our Requirements to work in this role

  • 4+ Years Retail store management experience or People Management Experience


This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.