Trinity Health Patient Access Representative in Syracuse, New York

POSITION SUMMARY:

The Patient Access Representative's (PAR) directly impacts the revenue cycle by accurately processing data relating to insurance and demographic information following unit specific policies while maintaining current knowledge of payor insurance requirements. The PAR may initiate the processes and assesses surgical and diagnostic patient information to be systematically available hospital wide. The PAR meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

This position requires two years of medical office or customer service experience. Participates in orientation, patient access training program and continuing education. Updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annually.

Participates in orientation and continuing education. Updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Word processing skills required along with PC experience; basic mathematical skills, effective verbal and written communication and human relations skills. Related experience in hospital registration, EPIC, PHS/HPF and knowledge of medical terminology preferred.

WORK ENVIRONMENT AND HAZARDS:

Clinical Setting. Exposure Class I or II; service specific.

PHYSICAL DEMANDS:

Sedentary work: standing, walking and sitting for prolonged periods of time; repetitive motion of hands, fingers, and wrists

Work shifts will vary

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Job Number: 00122144

Location: Syracuse, NY

Organization Name: St. Joseph's Health

Facility: SJHSYR-MAINCAMPUS

Employment Type: Full time

Hours: 40