Fortive Corporation Product Development Engineer in Stow, Ohio

Product Development Engineer

About Us:

Matco Tools is a manufacturer and distributor of quality, professional grade automotive equipment, tools and toolboxes. Over 13,000 products are sold to customers through franchise business owner/manager mobile tool operators. Matco employs approximately 600 associates in the United States, Puerto Rico and Canada and reported record financial results for 2015. For additional information on Matco, please visit www.matcotools.com.

Since 1979, the mission of Matco Tools has been to provide professional mechanics and auto enthusiasts with all the premium tools, storage and equipment they need to get the job done, while also offering best-in-class service and customer support. The company's network of nearly 1,800 premier independent mobile distributors is focused on developing and maintaining trust-based relationships with its customers. Ranked among the top 50 in Entrepreneur magazine's 2018 Franchise 500®, the company continues to expand throughout the United States and Canada, adding several hundred mobile stores each year. Matco offers its franchise owners industry-leading training, on-going field support, pre-identified customers, and in-house financing. Those thriving in an innovative, supportive, energized organization where continuous learning is the norm will find themselves well rewarded. For additional information on Fortive, please visit www.fortive.com.

Description:

POSITION SUMMARY:

The Product Development Engineer will support new item creation efforts through competitive benchmarking and researching product options. Responsibilities will include creating/maintaining technical documents, reviewing product designs for compliance with company and ASTM standards, and developing testing criteria for new product offerings. The selected candidate will utilize tensile, torque, hardness and other testing equipment in a lab setting to perform product testing on new and existing tools. Excellent communication skills both written and verbal are required for interaction between field personnel and end user customers.

The successful candidate will identify and root-cause field quality issues to reduce warranty expenses utilizing formal problem-solving processes such as Six Sigma DMAIC, Red X, A3 or equivalent. The engineer will also interact with suppliers to identify process failures including production and Quality Assurance activities.

KEY RESPONSIBILITIES:

  • Support the New Item Creation (NIC) process, including evaluation of new tools

  • Acquire specifications/drawings/testing/application data

  • Assist with the creation of equipment design, manufacturing and test specifications

  • Perform Product testing on new and existing tools

  • Internal lab testing

  • 3rd party external testing

  • Field testing

  • Warranty reduction

  • Track top warranty items for assigned HPLs by number of defects and cost

  • Identify opportunities for improving tool performance, functionality and durability

  • Lead the root cause analysis of product failures and implement corrective actions

  • Perform bin audits at distribution center to understand product failures

  • Present warranty reduction projects at quarterly management warranty review

  • Execute the quality hold process for field quality concerns

  • Attend supplier review meetings and provide Engineering and Quality feedback to the scorecard

  • Perform data analysis for new and existing warranty agreements with suppliers

  • Support the technical specification and description creation within the Stibo system

  • Respond to Customer Service requests for engineering and quality expertise through the Epost-it process

  • Author field communications for quality related concerns

  • Support Distribution Center returns by assigned tool categories (HPL)

  • Check Distribution Center stock

  • Return items to stock

  • Review packaging requirements and adequacy

Qualifications:

  • B.S. in Engineering, preferably Mechanical, Electrical or Industrial

  • Minimum three years’ experience in material testing and comparison to industry standards

  • Minimum three years’ experience in a manufacturing environment

PREFERRED:

  • Proficient with Microsoft Office suite (specifically Excel and Access)

  • Database / business intelligence system query writing and analysis

  • Hands-on experience with automotive diagnostic scan tools and electrical diagnostic tools

  • Minimum two years’ experience executing Six Sigma DMAIC, Red X, A3 or equivalent tools

  • Hands-on automotive experience with an excellent working knowledge of automotive tools

  • Experience with SolidWorks PDM for document and print storage

  • Experience with material testing equipment

  • Automotive industry experience

  • Hands-on automotive repair experience, both mechanical and electrical

  • Prior manufacturing quality experience

  • Formal problem-solving training and successful execution of its tools

  • Ability to interpret and understand ASTM standards

  • 10% travel or less. May include one international trip per year

  • Current passport

MEASURES OF PERFORMANCE:

  • Warranty reduction goal of two successful projects per quarter

  • On-time measures for new item creation process

  • Customer service response times

  • On-time delivery of product development projects

  • Repair center KPIs (repair turnaround time, repair quality improvement)

FIT FACTORS:

  • Strong self-management skills

  • Problem solving

  • Organization

  • Planning and prioritization

  • High level of energy and self-motivation

  • Strong ability to influence

  • Ability to present and communicate to all levels of the organization

  • Assertiveness

  • Gaining consensus and commitment of peers and suppliers

  • Conflict resolution

  • Negotiating skills

Fortive Corporation Overview:

Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.

Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit: www.fortive.com.

Job: Engineering

Primary Location: North America-United States-OH-Stow

Organization: Matco

Schedule: Full-time

EEO Statement: "The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a ""Fortive Company."" Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail applyassistance@fortive.com to request accommodation."

Req ID: MAT001803