IQVIA Nurse Program Administrator in St Leonards, Australia
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Ascott Sales are seeking a a proactive and highly motivated Nurse Program Administrator to provide program administration/coordination to our nurses, hospital staff and patient liaisons. You will ensure that the general the general day to day running of nurse programs, including all program contacts from an operational and clinical perspective runs smoothly across the business. Other Key responsibilities will include:
Adverse Event reporting management, quality checks, nurse/report follow up and ongoing update training
Building and maintaining relationships with internal and external staff to ensure smooth and efficient running of the programs.
Ongoing liaison with line manager and other team members to ensure quality control, general direction and effectiveness of activities
Corresponding and regular follow-up with patients and Health Care Professionals to ensure satisfaction and quality program delivery.
Provide excellent customer service.
Provide high quality data entry, word processing and general administration.
Ensure the efficient and effective service operations by performing all the responsibilities and duties outlined in this position description.
As a Nurse Program Administrator, you will have developed experience and skills in administrative office management, effective communication, documentation presentation, problem solving and computer skills. You will have a demonstrated ability in taking a proactive approach, utilising your own initiative and working through projects with minimal direction and supervision with ability to work effectively as a member of a multidiscipline team. Other Key requirements will include:
A minimum of two years’ experience in a similar role
You will have strong computer skills and be proficiency in MS Office
A commitment to meeting/exceeding customer expectations
Strong customer service focus.
Keen to learn and an ability to take on new tasks regularly
Ability to work and contribute in a team setting.
Good time management and the ability to prioritise.
Demonstrate a "can do" flexible approach and attitude to work.
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.
Forge a career with greater purpose, make an impact, and never stop learning.
At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.
Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.
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