MassMutual Financial Group Windows Engineer in Springfield, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



  • Develops strategies and direction for Windows and related IT infrastructure solutions using current and emerging technologies.

  • Participates in, plans and recommends Windows and related IT technology asset architectures and recommends new/emerging technology for application into the enterprise

  • Perform Windows system engineering, design and validation

  • Assist with the development and implementation of automated systems for RWJBH Corporate and Affiliate entities

  • Install, configure, and maintain Windows and related technology infrastructure environments

  • Schedule installations and upgrades and maintain them in accordance with established IS policies, procedures and SLAs pertaining to Vmware, AD, Citrix, UCS, HPE and other IT Infrastructure

  • Plan and participate in scheduled off-hours infrastructure upgrades and an on-call schedule for support.

  • Perform analysis required to define reporting requirements. (e.g., Performance, Capacity, Change management)

  • Proactively monitor Windows and related system information technology assets, assessing and making recommendations for improvement to provide stable, dependable technology asset services and provide ongoing trend analysis

  • Provide customer and peer training on Windows and related technology infrastructure toolsets, processes and procedures as required

  • Willingness and ability to produce high quality operational documentation, including Visio diagrams, high-level descriptions of the environment, as well as detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure

Basic Qualifications

  • A minimum of 5 years’ experience in information technology and services.

  • Authorized to work in the United States without sponsorship now or in the future

  • Experience working in virtualized server environments, VMWARE 5.5, 6.0 or 6.5 and Citrix or higher

  • Working experience with Windows Server family of operating systems (2003, 2008, 2012, 2016)

  • Experience supporting Microsoft Active Directory and Group Policies

  • Knowledge of Storage Resource Management technologies

  • Knowledge of Microsoft technologies (Microsoft SQL, Windows Clustering, Microsoft ADFS, etc).

  • Perform Windows system engineering, design, troubleshooting, and validation in the following verticals:

  • Physical Virtual Infrastructure

  • VMWARE ESXi 5.x and higher

  • Citrix Infrastructure 6.5 and higher

Preferred Qualifications

  • Bachelor’s degree preferred.

  • 7 years’ experience in information technology and services preferred.

  • MCTIP & Microsoft Certified Master preferred

Ranked No. 93 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2018) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2018)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2018)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)