SUMMARY The Director, Administration acts as a strategic partner to the Vice President, Risk Adjustment, Quality, and Analytics (RQA) providing support in executing the organization's vision including strategy and driving operational excellence. The ideal candidate will have strong analytical skills, exceptional communication abilities, and expertise in Risk Adjustment (RA), Quality (QI), and Cost of Care (Coc) for the Medicare Advantage book of business. They will be responsible for coordinating internal and external resources to achieve organizational goals while maintaining a high level of professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Strategic Support: * Work directly with the Vice President to develop, organize and implement the annual and long-term strategies of the MA segment, partnering with enterprise and segment business unit teams as appropriate. * Provide strategic support to the Vice President, RQA, the President Medicare Advantage and other key executive staff by conducting research, preparing materials, and advising on key decisions and initiatives related to risk adjustment, quality, and cost of care. * Collaborate with, and manage, cross-functional teams to develop and execute strategic plans and ensure alignment with the overall business objectives. * Structure annual planning process and monthly business reviews; including timeline, tracking, reporting and presentation of information. * Identify and prioritize business levers of growth, create and review metrics and plans for success. * Lead strategic initiatives including product development, implementation and execution in partnership with key stakeholders across the enterprise. Serve as an advisory and/or proxy: * Serve as a trusted strategic advisor to the Vice President on division-wide priorities, goals, and initiatives. * Provide talking points and/or prep the Vice President on meeting subject and material. * Continuously seek opportunities to optimize the Vice President's productivity, removing bottlenecks and streamlining decision-making processes. * Ensure the Vice President's involvement in decision making and initiatives takes place at key and appropriate times. * Represent the Vice President in meetings and engagements as needed, serving as a trusted proxy to drive strategic alignment and decision-making. * Act as a liaison between the Vice President and key stakeholders. * Drive P&L performance of the RQA team Project Management: * Develop and implement processes to streamline decision-making, communication, and project management across the organization. * Oversee the development and implementation of internal processes and systems, identifying areas of improvement and ensuring efficient operations. * Track high priority initiatives, identify issues and solutions, mitigate obstacles, and communicate status to the Vice President, including other executives or team members as necessary. * Responsibility for balancing workload to optimize the effectiveness of the department. * Lead special projects and programs impacting overall success of the segment. Serve in an administrative capacity: * Support and provide direction to the Executive Assistant by filling in knowledge gaps and coordinating completion of various requests. * Plan and execute executive meetings including facilitation, agenda creation for Vice President and relevant stakeholders, follow up needs and more. * Oversee and direct the development of performance scorecards, metrics and dashboards. * Establish a rhythm of regular team meetings, business reviews and offsites for the executive and leadership teams; maintain the management of team agenda and meetings, track key strategic actions and driving them to closure. * Assist with the annual budget cycle process such as helping department heads prepare their budget materials for presentation to the Vice President. * Partner with internal stakeholders in managing the plan