Trinity Health Director Mercy Heart Center in Sioux City, Iowa

Under general direction, plans, organizes, coordinates, and directs department activities and personnel to ensure the effective delivery of patient care services in assigned areas. In co-operation with appropriate Medical Staff, markets and promotes services to the region we serve. Is instrumental in promoting quality of life for patients, personnel and the community served. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.

MERCY MEDICAL CENTER
POSITION DESCRIPTION

Position Title: Director, Heart Center

Job Code:2925

Reports To: VP Operations and Strategic Planning

Pay Grade:PG 30

Dept/Clinic:Heart Center Administration

FLSA:Leadership Exempt

Approved By: Human Resources

Date:May 2018

OSHA:0 - No Risk

POSITION PURPOSE

Under general direction, plans, organizes, coordinates, and directs department activities and personnel to ensure the effective delivery of patient care services in assigned areas. In co-operation with appropriate Medical Staff, markets and promotes services to the region we serve. Is instrumental in promoting quality of life for patients, personnel and the community served. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.

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ESSENTIAL JOB FUNCTIONAL COMPETENCIES:

1.

Reflects the skills, knowledge and abilities that individuals use as they serve in the role of a leader. The following provides examples of specific behaviors that correspond with Mercy and Trinity Health leadership competencies:

Defines and shares a strategy and vision. Aligns resources toward achievement of Unified Enterprise Ministry results (UEM). Grows and sustains the UEM. Identifies, leads, embraces change.

2.

Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Mercy standards.

3.

Through general direction of cost center managers, provides safe, economical and efficient patient services in accordance with quality standards and documents same on clinical records.

4.

Is knowledgeable of and assures departmental/program implementation of quality and risk management while providing a quality customer/guest relations program.

5.

Prepares cost analysis and proposals on new services.

6.

Collaborates with and directs cost center managers and coordinates in the development of departmental goals, objectives and operational plans that fit into the departmental and facility budget allocations while providing justification for out-of-budget programs, expenses and reserves.

7.

Maintains state-of-the-art technical and managerial skills in cost centers by review of literature, professional journals and by participation in professional organizations.

8.

Collaborates with medical staff with ongoing communication and participation in various MSO committees. Is responsible for facilitating the Cardiovascular Leadership Council.

9.

Maintains effective relationships, demonstrates diplomacy and interacts closely with the Medical Director of Cardiology and the Chairperson of the Cardiovascular Leadership Council through promoting communication and co-operative problem solving.

10.

Is responsible for creating an environment of organizational learning about patient safety and medical/health care error reduction, supports sharing of knowledge, and fosters behavioral changes to improve patient safety. Complies with Safety and Infection Control Policy and Procedure.

11.

Facilitates the development and implementation of short and long-range strategic business plans related to Mercy Medical Center’s Heart Center Strategic Plan.

12.

Identifies and prioritizes market opportunities including opportunities for joint initiatives with other providers.

13.

Develops and implements annual operating budgets and annual and long-range capital budgets.

14.

Employee may periodically be requested to drive.

15.

In cooperation with marketing staff, markets and promotes outreach cardiology services to surrounding clinics and institutions. Provides consultative services on equipment selection and systems as requested. Monitors effectiveness of marketing, outreach and promotional efforts.

16.

Within the constraints of the Medical Center's strategic plan and direction, maintains and improves all elements of Cardiovascular Services.

17.

Assists the supervisors with the development of the annual payroll, budget, and compliance with the revenue and expense guidelines.

18.

Identifies educational and training needs of the staff. Provides input and assistance with the educational programs in consultation with Staff Development and Continuing Education.

19.

Takes an active role in community programs and collaborates with community agencies.

20.

Provides support to supervisors and employees, and refers specific problems to the appropriate resource.

21.

Assembles appropriate financial, marketing and other pertinent operational data relevant to planning activities.

22.

Continually evaluates programs and effects necessary changes in personnel and operations to maintain MMC's image as a leader in excellence in the community and region, coordinating changes with the Vice President

23.

Maintains confidentiality of information pertaining to clients, physicians, employees, and Mercy business.

24.

Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

25.

Performs other duties and responsibilities as assigned.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

MISSION STATEMENT

We serve together in Mercy and Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.

*GUIDING BEHAVIORS *

The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision. They are: We support each other in serving our patients and communities. We communicate openly, honestly, respectfully and directly. We are fully present. We are all accountable. We trust and assume goodness in intentions. We are continuous learners.

COMMITMENT

Must be able to embrace and adhere to the Guiding Behaviors of the organization and support the Mission of Trinity Health. Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the Guiding Behaviors of the organization.

MINIMUM QUALIFICATIONS

Requires a Bachelor's Degree in healthcare, business/administration or related field. Masters in related field required. BSN, Respiratory Therapist or other related clinical degree preferred. . (If RN or licensed professional, must have current license in the state of Iowa.) Requires a minimum of three to five year’s progressive management experience. Requires a minimum of five years experience in a health care setting. Must have thorough working knowledge of physician practice business/management, hospital department operations, overall healthcare business, and financial management principles and policies, usually gained through a minimum of six (6) to eight (8) years of broad scope experience within the health care industry. Specific experience with both physician employment and physician practice operations preferred. Excellent interpersonal/listening skills to interact effectively with individuals of all backgrounds, experience and educational levels. Excellent written/oral communication skills. Demonstrates ability to communicate effectively with staff, physicians, and other allied health professionals. Individual should be dynamic, creative and intelligent. Successful individual should be a mature executive with a professional appearance/demeanor, excellent character, integrity and commitment. Must be able to function effectively under stress. May be requested to travel within the Siouxland region. When assigned to travel, a valid driver’s license and proof of insurance will be submitted to manager prior to travel. Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.) Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Mercy and Trinity Health.

Mercy cultivates, upholds and supports a safe work environment. Associates support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Associate job performance is continually appraised and formally evaluated during the course of employment with Mercy.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must successfully pass employment physical examination and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with Mercy and Trinity Health policies and procedures. This job is categorized as ""Light Work"". Has the physical stamina to meet the requirements of this job. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Involves sitting most of the time, but may involve walking or standing. Must be able to handle stress effectively. Must understand and accept the possibility of exposure to environmental elements, internal and external, which may affect the work place, such as infectious disease, chemical and/or chemical fumes, dust, noise, physical injury from an out of control patient, and adverse effects of inclement weather which may occur.

These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.

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Job Number: 00113012

Location: Sioux City, IA

Organization Name: Mercy Medical Center - Sioux City

Facility: MMCIA - MMC Heart Center

Employment Type: Full time

Hours: 40