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UnitedHealth Group Patient Services Representative PSR Shoreline Healthcare WellMed Corpus Christi TX in SINTON, Texas

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

WellMed provides concierge - level medical care and service for seniors, delivered by physicians and clinic staff that understand and care about the patient’s health. WellMed’s proactive approach focuses on prevention and the complete coordination of care for patients. WellMed is now part of the Optum division under the greater UnitedHealth Group umbrella.

The Patient Services Representative is responsible for greeting patients and collecting, recording and balancing payments.

Primary Responsibilities:

  • Greets patients as they arrive and manages 20 minute wait time

  • Assists patient with intake processes including copying required documents

  • Collects co-payments, co-insurance and deductibles and issues receipts

  • Manages cashier box and daily deposits according to company policies

  • Processes walk-in patients and visitors

  • Answers phones and schedules appointments

  • Manages medical records (maintains, files/scans, prepares for schedule)

  • Ensures all correspondence is scanned and/or filed in timely manner

  • Processes requests for medical records release and maintains appropriate logs, etc.

  • Performs all other related duties as assigned

WellMed at Shoreline, 78404 / near Santa Fe St. and Christus Spohn Hospital

Required Qualifications:

  • High school graduate or GED

  • 1+ years of related work experience including data entry

  • Working knowledge of medical office procedures and medical terminology

  • Ability to accurately sort and file materials by alphabetic or numeric systems

  • Effective communication and customer service skills

  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease

Preferred Qualifications:

  • ICD 9 and CPT coding experience

Physical & Mental Requirements:

  • Ability to lift up to 100 pounds

  • Ability to push or pull heavy objects using up to 100 pounds of force

  • Ability to stand for extended periods of time

  • Ability to use fine motor skills to operate equipment and/or machinery

  • Ability to receive and comprehend instructions verbally and/or in writing

  • Ability to use logical reasoning for simple and complex problem solving

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 350,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: WellMed, Healthcare, Bilingual, Home Health, Patient Services Representative, PSR, Clinical, Coordinator, PCC, Patient Care Technician, MA, CMA, RMA, Corpus Christi, Kingsville, Sinton, Alice, Ingleside, Robstown, Port Aransas, Bishop, Texas, TX