SAP Senior User Experience Design Specialist - SuccessFactors Job in Shanghai, China

Requisition ID: 208826

Work Area: Software-User Experience

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

At SAP SuccessFactors we have started as Human Revolution. Using the latest technology, we are unlocking human potential and transforming our customer’s workforces in ways they never imagined. We are digitally transforming their businesses into the next generation of intelligent enterprises. Because people are at the heart of every business transformation and people are the heart of our business. The SAP SuccessFactors product suite spans core human resources and payroll, analytics-based hiring and customized onboarding, continuous performance management, intelligent succession and more. We operate the largest HCM Cloud in the world, supporting over 120 million users with over a billion transactions for customers across 26 industries in over 90 countries. Our co-located agile teams have end-to-end ownership of product, design, development, release, user assistance, and cloud operations capabilities. We are looking for the best talent to join our team and deliver continuous innovations in the cloud, while bringing purpose to their lives and more meaning to their work. Join us today and become a part of the Human Revolution.

The SAP SuccessFactors Product Design team is on a journey of transformation. We’re raising the standard for business engagement by designing our Human Resources app to focus on the employee, their day, their future, their career. We’re building a talented team around the world to support this journey and bring truly global point of view to our entire product. Think diverse, inclusive and engaged

Role and Responsibilities

  • Design SuccessFactors mobile and desktop product in concert with our overall vision and strategy

  • Be a leader in our Mobile First strategy

  • Participate in a beginning to end process model to deliver thoughtful product

  • Work closely with Product Managers and Developers to provide our customers with fresh, friendly, and simple user experiences no matter their function or role within the application

  • Take responsibility for usability testing and providing Product Design sign-off for releases

  • Participate and lead research efforts within our customer-centric research program

  • Engage with end users, customers and the sales team to better understand the needs and workflows of the end users, and collaborate on concepts for new functionality

  • Combine new design mock-ups for existing product features and demonstrate a meaningful story behind each feature design

  • Be adaptable to challenges and flexible with change

  • Communicate and collaborate with colleagues across all levels, teams, location and willing to take ownership


  • A minimum of 5 years experience working as Product or UX designer - preferably in a SaaS or consumer app company

  • Mobile iOS and/or Android experience

  • Experience in writing interaction and visual design specifications and narratives

  • Self-motivated fast learner with exceptional follow-through while operating with a sense of urgency

  • Comprehensive knowledge of design software such as Sketch, Inision and related tools

  • Experience working in a large & geographically dispersed product-driven environment

  • Previous work history in enterprise software companies

  • Animation and motion graphics



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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