IntegraMed America Fertility Clinic Receptionist- Seattle in Seattle, Washington

Seattle Reproductive Medicine, an IntegraMed Affiliate, is a fertility clinic serving the Pacific Northwest region. We've been helping to create life in Seattle for 14 years. Over these years the practice has grown to five locations and twelve physicians - through the use of ever-evolving technology and patient-focused care. We're proud that our efforts have resulted in over 10,000 babies. Our Mission is to offer state of the art reproductive health care, so that people can live healthier, happier lives.

At SRM, we place our patients first and are committed to offer world-class patient care and service. We encourage people with a desire to provide extraordinary patient care to apply. You'll be joining a team committed to meeting the medical, emotional and financial needs of our patients.

Full Time -- 40 hours/week

Schedule: Monday-Friday 7:30am-4:00pm

We are currently seeking a Patient Services Receptionist in our Seattle Clinic. This position greets and registers all patients, collects insurance information and co-payments, and ensures a smooth patient flow through the reception area. You will work toward the common goal of providing excellent customer service to patients and visitors to the practice.

General Duties include:

  • Responsible for the daily coverage of reception area including answering incoming calls (when applicable), greeting patients, and ensuring a smooth flow of operation and customer satisfaction.

  • Welcomes patients and visitors by greeting patients and visitors in person or on the telephone in a timely manner.

  • Knowledgeable and proficient in scheduling for upcoming appointments.

  • Check in patients, reviews demographic information and corrects if necessary. Ensure encounter forms are printed and contact appropriate department per established procedure.

  • Obtains copies of insurance cards and enter into system.

  • Review daily schedule and prepare for each patient.

  • Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients.

  • Responsible for answering or referring inquiries.

  • Acts like a communication center by answering the phones and directing all phone messages to the appropriate individuals.

  • Maintains a neat and clean reception area.

  • Maintains brochure displays located in the waiting area assuring all brochures are filled and timely.

  • Retrieves all messages from voice mail system daily and notify the appropriate staff.

  • Maintains 5 Star Customer Service at all times.

An ideal candidate will have a high school diploma and 1 year of experience in a medical office setting.

SRM offers competitive pay. Background check and drug screen will be required for all candidates selected for this position. Seattle Reproductive Medicine is an Equal Opportunity Employer.

An ideal candidate will have a high school diploma and 1 year of experience in a medical office setting.

SRM offers competitive pay.

Background check and drug screen will be required for all candidates selected for this position.

Seattle Reproductive Medicine is an Equal Opportunity Employer.

An ideal candidate will have a high school diploma and 1 year of experience in a medical office setting.

SRM offers competitive pay.

Background check and drug screen will be required for all candidates selected for this position.

Seattle Reproductive Medicine is an Equal Opportunity Employer.