Whole Foods Market DC Quality Assurance Administrator - PN Distribution Center: Lacey, WA in Seattle, Washington
Job DescriptionThe Quality Assurance Administrator will wear multiple hats within the distribution center. This role will be the main point of contact for the facility's systems and act as the overall "help desk" for all PC related issues. The QA Administrator will lead the facility's food safety, OSHA, and sanitation programs - ensuring that insurance, organic certifications and other Whole Foods Market policies and procedures are adhered to.Responsibilities
Manage local PC network, Printer, Fork Computer Units, Handheld scanners, and Voice units.
Set up Windows and EXE users and associates, determine security levels for users.
Help support Distribution Center users with PeopleSoft, Orderlink, Warehouse Management System.
Act as the facility “help-desk” and liaison to the Central Help Desk and DAS team.
Maintain and modify Microsoft Access programs.
Purchase and maintain Smart cell phones.
Perform regular PC Maintenance including virus updates and software upgrades.
Work with DAS Team to coordinate testing of patches and fixes to PeopleSoft, Orderlink and EXE.
Manage and maintain system equipment such as label printers and equipment supplies.
Train new and current Team Members on phone usage, Microsoft Office Programs, PeopleSoft, Orderlink and EXE, Voxware and InfoLink.
Operates powered pallet jack/forklift in accordance with OSHA and Whole Foods regulations to unload and move product.
Accountable for developing, maintaining and auditing food safety systems for the Distribution Center.
Ensure that vendors are in compliance with all Regulatory and Whole Foods Market Quality standards/specifications.
Implement and assist in modifying operational audit programs to review vendor compliance to Whole Foods Market policies and procedures.
Responsible for reviewing and appraising vendor compliance and partnering with vendors who need assistance in becoming compliant.
Examine and analyze records, reports, operating practices, and documentation to ensure compliance and processes are being followed.
Review results of audits performed by third party on behalf of Whole Foods Market.
Coordinate and assist in the scheduling of audits.
Provide assistance to external auditors as necessary.
Work with and support other functions in the DC such as buyers, accounting, etc. and closely with the inventory control team to monitor inventory movements – including recalls, provide feedback to leadership concerning possible problems or areas of improvement, and partner with Sanitation and Safety Teams at the distribution center to assist in continued leadership in food safety initiatives.
Monitor GMP’s, SSOPs and appropriate product handling and employee hygiene and building sanitation.
Knowledge, Skills, & Abilities
Self-motivated and capable of working independently with little supervision
Understanding of TCP/IP protocol and networking principles
Technical knowledge in HACCP, ISO, Quality Systems, Federal/State and International food safety regulations. Will be asked to achieve certification upon hire.
Experience in retail grocery meat supply chain operations is a plus
Excellent analytical skills and ability to multi-task or prioritize numerous systems.
Proven ability to be a team player in a fast-paced environment
Should be able to use, or be able to learn to use the necessary tools for the job such as Microsoft Office Suite and other regionally required business applications
Ability to discretely handle confidential information
Comprehensive product knowledge of warehouse, distribution, and best practices
Knowledge of warehouse management systems and store ordering systems a plus
Excellent interpersonal skills
Ability to communicate effectively and professionally with internal and external contacts
Ability to multi-task and to properly sequence work based on urgency and impact on the operation
Ability to maintain professional and appropriate conduct and deal with stress constructively
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.
Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.
Learn more about careers at Whole Foods Market here!