Deltek, Inc. Client Implementation Manager in Seattle, Washington
Position Responsibilities * Demonstrated knowledge of the GovWin system and government market, including sales processes, terminology, operational flow and data requirements * Demonstrated aptitude in client interaction, including the ability to successfully manage client expectations and meeting client s needs by creating solutions with the system and resources available * Demonstrated experience in consulting with internal and external customers to reach successful business outcomes * Ability to negotiate with internal and external stakeholders and resolve complex and sensitive projects and team issue with diplomacy and persuasiveness * Ability to map design and implement processes that have several participants in different organizations at varying levels. * Ability to coordinate activities with all levels of staff and external clients through clear and concise verbal and written communication skills * Detail-oriented with ability to organize, plan, prioritize and execute several deliverables, simultaneously, within time constraints * Demonstrated ability to think strategically and oversee detailed execution of strategies in order to move concepts forward into actionable items * Experience with Client Relationship Management tools, ideally Salesforce Qualifications * Bachelor s Degree in business, marketing, communications or other applicable area of study * 4+ years in client-facing role where engagement, change management and client adoption are core functions * Personal ownership of assignments and responsibilities * Ability to plan, execute, measure results and drive improvement on a continuing basis * Resilience and grit to ensure mission completion even in the face of adversity * Discipline and organization to manage competing priorities * High levels of energy and positive ambition * Healthy balance of curiosity, humility and assertiveness. * Decisive, with solid negotiation skills * Experience and comfort working in a fast-paced and empowered environment Company Summary Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for professional services, management and IT consulting, architecture and engineering, marketing and advertising agencies, government contractors and other project-based businesses. More than 23,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration to research and identify opportunities, win new business, recruit and develop talent, optimize resources and streamline operations. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. For more information, visit www.deltek.com . Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Employer's Job# 4774BR Please visit job URL for more information about this opening and to view EOE statement.