Georgia Employer MANAGER, CUSTOMER PROGRAM/WAREHOUSE in Savannah, Georgia
Manager, Customer Program/Warehouse (CUS001192)Wesco Aircraft is a dynamic, global company looking for enthusiastic team members to support our vision: To generate value in everything we do every day as a highly engaged team delivering the best customer experience. We invest in our employees, providing outstanding opportunities for career progression and personal development. We invite you to explore a career with our Wesco Aircraft Customer Operations Team.SUMMARY:The Manager, Customer Program I is accountable for ensuring the strategic objectives of the Program are developed, implemented and consistently executed to provide error-free, on-time delivery of high quality products and optimum program profitability, while actively cultivating and sustaining valuable customer and supplier relationships. This role is responsible for orchestrating the above by continuously providing effective leadership in the areas of administration, infrastructure, and the development of efficiencies, process improvements and personnel, in support of a JIT Forward Stocking Location(s) (FSL). Additionally, responsibility includes ensuring streamlined operations, facility organization and competent personnel, in strong support of internal and external partnerships, fostering an atmosphere of trust and engagementthrough clear communications of individual and team accountabilities.DUTIES AND RESPONSIBILITIES:Continuously promote and maintain positive working relationships with customers and suppliers to achieve the best exposure in the market, ensuring all opportunities to provide value-added services to customers are actively pursued and negotiatedDirect Program operations, including inventory/stocking strategy for JIT FSL(s) to maintain optimal levels to support the Contract(s)Manage and maintain Program budgetary compliance and recommend annual budget changes, as neededPlan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage a consistent and timely flow of inventory, in direct response to customer specifics and ship date requirementsManage the department staff to ensure a high-level of service to customers; ensuring the staff works well as a team; direct employees toward goals and objectivesLead by example and provide strong managerial support and guidance to facility teams, offering effective administrative guidelines, clear work instructions, policies and proceduresCoordinate and ensure all team members are provided with current program information, technical access, and the equipment and tools necessary to perform the job accurately and efficientlyImplement, oversee and document the training of all AS9100 requirements and Quality Work Instructions for existing, as well as, new process improvements and customer-specific requirementsActively promote and engage facility staff in critical thinking regarding continuous JIT Program process improvements by gathering teams together to discuss program strengths, deficiencies and opportunities for enhancementsRespond, investigate and immediately resolve communication failures or process deficiency claims against the FSL and re-train or take actions necessary to ensure the occurrence is not repeatedEnsure document controls, processing and recordkeeping are in compliance with local, State and Federal regulations, as well as Wesco recordkeeping policies, including, but not limited to training records, transaction reports and customer communicationsUphold Customer on-site policies and... For full info follow application link.Wesco Aircraft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.