National Labor Exchange Veterans Jobs

nlx logo

Search Jobs from Veteran Friendly Employers

Job Information

Georgia Employer ACCOUNT DEVELOPMENT MANAGER - 1800014949 in Savannah, Georgia

The Account Development Manager - Geographic (ADM) is responsible for servicing and retaining customer accounts within a specified geographic territory as well as driving new sales through assigned stores. The geographical area will have responsibility for $650,000 or more worth of sales. This will enable the ADM to focus on existing business to reduce churn and increase customer loyalty. Additionally, the ADM will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their geographic territory.Expectations for this role include:Through customer service excellence, service existing customer accounts assigned to specified territoryMaintain regular contact with customers to understand needs and to identify business opportunitiesEnsure follow-up and response to customer needs in a timely mannerIn conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and colorDevelop account planning strategy to cultivate sales of customers with most growth potentialUtilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc.Partner with Store Managers and other store employees to ensure customers needs are met or exceededWork with the PPG credit department to manage customer debtDevelop good understanding of customer base and the segments they serviceIn conjunction with Regional Sales Manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategiesManage personal expenses to reduce unnecessary expendituresCompetencies Needed:Offers Unique PerspectiveReframes and challenges the way customers view their businesses.Aligns insights to key customer priorities and ties those insights back to PPG's unique differentiators.Drives Two-Way CommunicationClearly articulates PPG's value proposition and engages the customer in jointly addressing business priorities.Reads non-verbal cues and identifies unanticipated customer needs.Can coordinate and secure buy-in from internal stakeholders.Knows Customer Value DriversHas a deep knowledge of customer business and can discuss issues from multiple angles.Is comfortable talking to a wide range of decision influencers.Successfully links PPG capabilities to individual goals to overcome barriers to purchase.Can Identify Economic DriversKeenly tracks economic and industry activity and understands its implications on customer business, including potential new business opportunities.Educates customers on industry trends and best practices adopted by peer companies.Is Comfortable Discussing MoneyKnows how PPG and competitor offerings are priced and is aware of the customer's budget.Clearly links the value of PPG's products and services with the deal price to overcome pricing objections.Recognizes when to walk away from a deal.Can Pressure the CustomerUnderstands the decision-making process and has the ability to influence key decision-makers.Preempts stakeholder objections and pushes the customer to a favorable outcome.Develops customer advocates who sell and build consensus on PPG's behalf.Qualifications:2-4 years of sales or stores operations experience with demonstrated customer service acumenA two or four year degree in a business related field or equivalent work experiencePrevious coatings experience a plusWorking knowledge of Microsoft Office Suite and Internet applicationsBilingual candidates are encouragedMust possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPGAvailability to work and travel within assigned territory 80% of time. Periodic evening hours required for trade organization meetings and customer events.Ability to analyze territory performance reports and develop sales territory business plans.Ability to calculate discounts and profit associated with selling price; to calculate commissions asso

DirectEmployers