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Dignity Health Hosptialist Program Coordinator in Santa Cruz, California


Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – Dominican, a service of Dignity Health Medical Foundation, is committed to serving the continuing health care needs of Santa Cruz County. Supported by the rich community history Dominican Hospital, our doctors provide convenient, personalized care to patients throughout the region along the full continuum of care. We operate 18 clinics in Santa Cruz County and feature more than 70 providers with specialties including,,,,, urology,, and. Santa Cruz County is 70 miles south of San Francisco and boasts great surf, sandy beaches, redwood-covered mountains and more.


Position Summary:

The Hospitalist Program Coordinator administers the Hospitalist program for Dominican Hospital and acts as a liaison between Dignity Health Medical Foundation Administration and the Hospitalists. The Program Coordinator demonstrates proficient administrative and organizational skills and maintains a professional and effective working relationship with the Hospitalists and Dignity Health Medical Foundation Administration. The Coordinator performs a wide variety of duties in the areas of billing, accounting, scheduling, administration, patient communication and business development.

Responsiblities may include:

  • Ensures bills are regularly picked up from the Hospitalist office and passed onto Dignity Health Medical Foundation Administration timely.

  • Tracks pending bills from physician(s) and collects them within two days of the Hospitalist physician completing their shift(s).

  • Maintains accurate shift counts and accurately reconciles every month between physicians and Dignity Health Medical Foundation Administration.

  • Processes CME dues and acts as a liaison between Dignity Health Medical Foundation Administration and Hospitalists.

  • Ensures questions or queries on paychecks or payment for participation on committees are quickly and accurately answered.

  • Ensures excess shifts are reconciled and paid for by the end of every quarter by coordinating with Dignity Health Medical Foundation Administration.

  • Assists the Medical Director in Quality Bonus Vetting.

  • Sends and manages schedule requests and assists Medical Director in finding replacements for unexpected open shifts.

  • In collaboration with the Hospitalists, creates a quarterly schedule.

  • Sends weekly calendars to all hospital floors and ER.

  • Notifies Hospitalists of shift deficiencies (if any) for the quarter.

  • Collects data for the metrics on the monthly dashboard from various sources and relays the data to the Medical Director/Quality Committee Chair.

  • Coordinates death certificate paperwork with the appropriate Hospitalist physician.

  • Updates the Hospital computers regularly on per diem coverage, Medical Director Meetings and schedules for the Hospitalist physicians.

  • Follows up on required documentation and other processes during recruitment of a new Hospitalist; communicates with the Medical Director, new recruit and DHMF Administration to ensure a successful recruitment process.

  • Maintains all contracts and other documentation between the Hospitalists and community doctors.

  • Drafts necessary letters from the Hospitalists to required physicians/departments.

  • Prepares monthly meeting agenda with input from Hospitalist Director; takes meeting minutes; forwards the minutes to the attendees in a timely manner.

  • Obtains the schedule and provides a two week alert to the physicians who are scheduled to talk at IM grand rounds.

  • Notifies physicians of delinquent notices from the Medical Records Department; coordinates with Medical Records on a weekly basis.

  • Assigns charts for audits with the assistance of the Medical Director, as necessary.

  • Sends timely DEA/medical license renewal alerts.

  • Updates Hospitalist Handbook on a regular basis per the Medical Director.

  • Communicates concerns/questions between the patient and the appropriate Hospitalist(s); involves Medical Director and DHMF Administration, as appropriate and necessary.

  • Follows up on discharged patients to ensure follow up appointments are scheduled and obtains feedback on Hospitalist care to increase HCAHPS/patient satisfaction.

  • Other duties as assigned


Minimum Qualifications:

  • At least four (4) years’ experience performing related duties with at least one (1) year of expereince in healthcare.

  • Associate of Arts degree or equivalent. An equivalent combination of education and experience which provides the following knowledge, skills and abilities may be considered.

  • Computer proficiency including MS Office Suite (Word, Excel.)

  • Ability to handle multiple, detail-oriented, time-sensitive assignments.

  • Plan and organize work to make effective use of time and ensure state-mandated deadlines are met.

  • Prepare a variety of reports using manual and computer information.

  • Maintain extensive record-keeping systems.

  • Type at a minimum of 40 words per minute.

  • Evaluate situations accurately and take appropriate and effective action.

  • Perform arithmetic calculations, reconcile reports and prepare adjustments; review bills and invoices for accuracy.

  • Prepare and type memos and correspondence, using correct spelling, grammar, punctuation and proper business format.

  • Be self-motivated and organized.

  • Communicate effectively by telephone, in person and/or writing with a wide variety of people.

  • Establish and maintain cooperative and effective working relationships.

  • Maintain the confidentiality of patient/employee information.

  • Business mathematics and statistical math skills.

  • Business office procedures, correspondence and filing systems.

  • Healthcare and medical terminology.

  • Understands the process of prior authorization and the eligibility procedures.

Preferred Qualifications:

  • At least four (4) years’ experience in healthcare in an acute care environment

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Equal Opportunity

Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Dignity Health participates in E-verify.

Job ID 2019-91426

Employment Type Full Time

Department Hospitalist Services

Hours / Pay Period 80

Facility Dignity Health Medical Group Santa Cruz

Shift Day

Location Santa Cruz

State/Province CA

Standard Hours Varied

Work Schedule 8 Hour