UnitedHealth Group Bilingual Pharmacy Technician Supervisor, Prior Authorization - San Juan, PR in San Juan, Puerto Rico

Join Us for Our Job Fair

Thursday- February 28, 2019/ 9:00 am -6:00 pm

Hyatt Place

580 Fernandez Juncos Avenue

San Juan, Puerto Rico 00907

We strongly encourage you to apply in advance of the event if you are interested in this opening.

As one of the largest pharmacy benefits managers in the United States, UnitedHealth Group provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, with better schedules than retail and more reach than any hospital. When you work in Operations at UnitedHealth Group, you can help improve the efficiency and usability of a system that's going to change the face of health care. Join us and start doing your life's best work.(sm)

This Pharmacy Technician Supervisor, Prior Authorization opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader. As a Pharmacy Technician Supervisor, Prior Authorization you will lead a team in a corporate environment. You will be responsible for coordinating, supervising and maintaining performance oversight of daily activities of pharmacy technicians involved in prior authorization business support, the telephonic production team.

Primary Responsibilities:

  • Supervise a team of Pharmacy Technicians

  • Ensure that the team meets productivity and quality goals

  • Follow HIPAA, Healthcare/Process Regulations, and Company Policies

  • Lead by example in all aspects of the business

  • Reports directly to Manager for daily team performance and other projects assigned

  • Coach and mentor technicians and develop them continuously

  • Motivate technicians through rewards and team building activities

  • Support technicians in their day to day transactions

  • Drive innovation and process improvements

  • Analyze team performance and formulate action plans to address opportunities

  • Actively participate in project’s regular townhall and other activities

  • May be assigned to work on special projects and business initiatives

Required Qualifications:

  • Pharmacy Technician Certification and active, unrestricted Pharmacy Technician License to practice in Puerto Rico

  • 1+ year of supervisory experience

  • 1+ years’ experience in a pharmacy, clinical or healthcare setting

  • Willingness to work overtime as necessary

  • Ability work any shift during operating hours of Monday - Friday, 8 am - 9 pm AST

  • Proficient in with Microsoft Word, Excel, PowerPoint and Outlook

  • Bilingual Spanish/English capability. Please note that an English proficiency assessment will be required for this position

Preferred Qualifications:

  • Excellent written and verbal communication Skills

  • Call Center experience

  • Strong focus on customer service

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Pharmacy Supervisor, Prior Authorization, Pharmacy, Pharmacist, Clinical, Leadership, Supervisor, Puerto Rico, PR, San Juan