Highgate Hotels Pantry Cook in San Francisco, California

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Park Central San Francisco, a Marriott Affiliate Hotel is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms.


Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

  • Maintain positive guest relations at all times.

  • Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.

  • Resolve guest complaints, ensuring guest satisfaction.

  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

  • Maintain and strictly abide by State sanitation/Health regulations and Hotel requirements.

  • Meet with Head Cook/Sous Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance.

  • Opening Shift - Turn on specified equipment (i.e., ovens, deep fryers), fill steam table and unlock secured areas (i.e., reach-ins, walk-ins); secure keys.

  • Complete opening duties:

  • Set up work station with required mis en place, tools, equipment and supplies.

  • Inspect the cleanliness and working condition of all tools, equipment and supplies.

  • Check production schedule and pars.

  • Establish priority items for the day.

  • Inform the Head Cook of any supplies that need to be requisitioned for the day's tasks.

  • Transport supplies from the Storeroom and stock in designated areas.

  • Start prep work on items needed for the particular menu of the day.

  • Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service.

  • Continue prep work after the meal period for the next meal service.

  • Check P.O.S. printer at the work station; ensure that it is in working order and there is enough paper available for the shift.

  • Prepare all menu items following recipes and yield guide.

  • Inform the Sous Chef of any shortages before the item runs out.

  • Inform F&B service staff of 86'd items and amount of available menu specials throughout the meal period.

  • Communicate any assistance needed during busy periods to the Sous Chef to ensure optimum service to guests.

  • Inform Head Cook of any excess items that can be used in daily specials or elsewhere.

  • Maintain proper storage procedures as specified by Health Department and Hotel requirements.

  • Minimize waste and maintain controls to attain forecasted food cost.

  • Disinfect and sanitize cutting boards and worktables.

  • Transport empty, dirty pots and pans to the pot wash station.

  • Direct and assist Stewards in order to make clean-up a more efficient process.

  • Breakdown work station and complete closing duties:

  • Return all food items to the proper storage areas.

  • Rotate all returned product.

  • Wrap, cover, label and date all items being put away.

  • Straighten up and organize all storage areas.

  • Clean up and wipe down food prep areas, reach-ins/walk-ins, shelves.

  • Return all unused and clean utensils/equipment to the specified locations.

  • Ice down hot items from the steam table, so they cool quickly.

  • Turn off all equipment not needed for the next shift.

  • Restock items that were depleted during the shift.

  • Review status of work and follow-up actions required with the Head Cook before leaving.

  • Assist with inventories as scheduled.

  • Assist in plating up Banquet hot meals as assigned.

  • Follow maintenance program and cleaning schedule.

  • Perform duties in other areas of Kitchen as assigned.

  • Work at off-premise functions.

  • Research new menu items.

  • Attend designated meetings.


  • 5 years experience as a Cook at a Hotel or Restaurant.

  • Food handling certificate.

  • Fluency in English both verbal and non-verbal.

  • Compute basic arithmetic.

  • Provide legible communication.

  • Comprehend and follow recipes.

  • Expand/condense recipes.

  • Ability to:

  • perform job functions with attention to detail, speed and accuracy.

  • prioritize and organize.

  • be a clear thinker, remaining calm and resolving problems using good judgment.

  • follow directions thoroughly.

  • understand guest’s service needs.

  • work cohesively with co-workers as part of a team.

  • work with minimal supervision.

  • maintain confidentiality of guest information and pertinent Hotel data.


  • High school graduate or equivalent vocational training certificate.

  • Certification of Culinary training or apprenticeship.

  • Fluency in a second language, preferably .

  • Sanitation certificate.

  • Expand and condense recipes.

  • Ability to input and access information in the property management system/computers/point of sales system.

  • Previous guest relations training.

  • Artistic talent.

External Job Posting Title: Pantry Cook

Job ID: 2019-7761

External Company Name: Highgate Hotels, L.P., a Delaware Limited Partnership

External Company URL: www.highgate.com

Address1: 50 Third Street