UnitedHealth Group Behavioral Health Utilization Management Care Advocate - Telecommute from CST, MST or PST time zones in San Francisco, California

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

The Algorithms for Effective Reporting and Treatment (ALERT) Care Advocate will assist with assessment / triage as well as outpatient and concurrent review while managing a broad range of diagnostic patient cases.

You’ll enjoy the flexibility to telecommute* in CST, MST or PST time zone as you take on some tough challenges.

Primary Responsibilities :

  • Focus on outpatient Medicaid and Medicare behavioral health services

  • Conducting outpatient utilization reviews to determine appropriate care

  • Assessing if member care meets coverage guidelines

  • Shaping member treatment in partnership with providers to ensure best practices

  • Administering benefits and reviewing treatment plans

  • Coordinating benefits and transitions between various areas of care

Required Qualifications :

  • Active, unrestricted Licensed Master's Degree - Level Clinician in Psychology, Social Work, Counseling or Marriage or Family Counseling

  • Independent licensure

  • 2+ years of demonstrated experience (post licensure) in a related mental health environment including outpatient services

  • MS Office proficiency (Word, Excel, Outlook, Internet)

  • Ability to talk on the phone and type at the same time

  • Must have a distraction-free space in home to use as a home office

  • Must have access to high speed internet (DSL or Cable)

  • Must be available to work non-negotiable hours of 8:30- 5:00pm MST/ 7:30am- 4:00pm PST

Preferred Qualifications:

  • Demonstrated telephonic/office-based experience

  • Telephone queue experience

  • Outpatient treatment experience

  • Utilization review/management experience

  • Experience working with Medicaid population

  • Experience in managed care

  • Experience conducting clinical review to determine appropriate levels of care

  • Experience working with EMRs (electronic medical records)

Discover a diversified health services and innovation company where data, technology, people and action combine to make great things happen every day - and where every day is another opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmo sphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Licensed Behavioral Health Care Advocate, Telecommute, telecommuter, Psychology, Social Work, Counseling, Marriage or Family, Ph.D., mental health, work from home, Medicaid, utilization, medical necessity, concurrent review, Optum, Optumhealth