DAL Global Services GSE Performance Manager in San Diego, California



Under the supervision of the GSE Operations Manager, the GSE Performance Manager is responsible for providing leadership, direction and supervision of the GSE maintenance employees in the Station on an assigned shift.


  • Supervises assigned staff to ensure employees are meeting operational and performance objectives.

  • Monitors and enforces safe working habits in compliance with OSHA, TSA and DOT regulations.

  • Performs preventative and routine maintenance on ground or stationary equipment in a safe, accurate and timely manner as needed to assist GSE Mechanics.

  • Ensures GSE equipment is in proper safe working order.

  • Assist in administration of payroll; employee discipline and administrative duties.

  • Prepares shift schedule to ensure shift is adequately staffed.

  • Reviews shift and other operational reports and inputs information into the maintenance tracking system.

  • All other duties as assigned.


Knowledge of computers, heavy duty diesel/automotive equipment, electrical and hydraulic systems, operation of power tools, DGS, Safety, Security, Ramp, FAA, and Station policies and procedures.

Competency Statement(s)

  • Safety- Ability to follow and ensure established safety policy and procedures are adhered to and identify and correct conditions that affect safety in the workplace.

  • Communication - Ability to communicate in a professional manner with others orally or written and actively attend to, convey and understand the comments and questions of others

  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

  • Detailed Oriented - Ability to pay attention to the minute details of a project or task.

  • Team Work - Ability to maintain positive working relationships with peers, supervisors, managers

  • Diversity - Ability to work in a friendly, respectful and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc..

  • Honesty/Integrity/Ethical Standards – Ability to maintain high morale standards and be honest and ethical while performing job duties.

  • Accuracy - Ability to perform work accurately and thoroughly.

  • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

  • Problem Solving - Ability to make decisions while following company procedures and find a solution for or to deal proactively with work-related problems.

  • Time Management - Ability to work on multiple projects concurrently and complete work within given deadlines.

  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

EDUCATION:High School degree or equivalent. Prior supervisory experience preferred. Prior GSE maintenance operations/ramp experience is required. ASE (Society of Automotive Engineers) certification is preferred.


Must be 18 years of age; must have a valid driver’s license; eligible to work in US; able to pass pre-employment drug screen, FBI criminal and USPS background check; and complete ramp and SIDA training to obtain airport authority identification security badge. Must be able to follow directions read and interpret documents, work at various paces and travel on short notice. Good computer skills with work knowledge of Microsoft Word.

Primary Location:

United States of America-California-San Diego