Randstad Customer Service Specialist in Saint Paul, Minnesota

Customer Service Specialist

job details:

  • location:Saint Paul, MN

  • salary:$18 - $20 per hour

  • date posted:Tuesday, February 12, 2019

  • experience:Experienced

  • job type:Temporary

  • industry:Manufacturing

  • reference:S_730891

  • questions:josh.dalki@randstadusa.com612-332-2370

job description

Customer Service Specialist

-Consider yourself a computer wizard (okay maybe not a wizard, but are you tech savvy)? Are you a problem solver who likes multitasking while-helping a customer solve an issue that they can't on their own?

If you said yes to these questions...please, read on!

Randstad is currently working with one of (if not THE) most desireable fortune 500 company in the Twin Cities. Not only is this a fantastic resume building experience, but this position offers competitive pay, hours, and the reputation of working for one of the top companies in the nation. This company is targeting experienced customer service representatives who come with a lot of prior systems knowledge, and have experience entering/processing complex orders. They are looking for driven, tech savvy individuals who are hungry to buy into their organization's culture and vision!

Responsibilities:

Responsibilities:

Navigate 5-7 software systems simultaneously, while maintaining positive phone rapport with clients

Process comlex orders into CRM systems, and correspond follow up with clients via, phone & email

Answer incoming calls about client inquiries on products, and help troubleshoot any issues, coming to proper solution

Prioritize daily tasks to meet tight deadlines in a fast paced environment

Reliability is key, show up on time ready to work

Demonstrate strong multitasking ability and quick learning skills

Working hours: 8:00 AM - 4:30 PM

Skills:

Skills:

Solid people skills, in person and over the phone

Ability to communicate quickly and clearly both verbally and in writing

Great teamwork ability

Education:

High School

Experience:

Experienced

Qualifications:

Qualifications:

High school diploma or GED equivalent

Willing to submit to a company background check & drug screen

Previous SAP &/or Salesforce experience (1-3 years preferred)

Previous experience processing complex orders (1-3 years preferred)

If you or anyone you know if interested in this position you can apply directly or send resume to josh.dalki@randstadusa.com to set up an interview. If you have any questions don't hesitate to call our office at 612-332-2370, or text us directly at320-318-0539.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.