Rose International INC Analyst in Saint Louis, Missouri

Position Title: Analyst

Position Number: 306681

Location: Saint Louis, MO

Desired Skill Set:

ServiceNow, ITIL, CMDB, Analytical Skills

Position Description:

C2C is not available

Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.

Position: IS Sr Analyst

Contract Length: 12 mos.

Location: St. Louis, MO 63144

Project Information: Work ServiceNow related incidents and service requests.

Daily Responsibilities: Working ServiceNow Incidents and Requested Items.

Technical Skills:

3+ years – ServiceNow Support and/or Development (Advanced)

3+ years – working knowledge of incident, problem, change, CMDB, asset management and discovery (Advanced)

3+ years – creating ServiceNow update sets, promoting and testing through multiple instances and into production (Intermediate)

3+ years – using Workflow Editor to configure workflows (Intermediate)

3+ years – experience with ServiceNow upgrades (Basic)

Personal Traits:

-ability to gather requirements from business partners

-flexibility to work with a variety of personalities and styles

-ability to adapt to a rapidly changing environment

-strong analytical, problem-solving and decision making capabilities

-Reliable

-Trustworthy

-Honest

-Ability to work autonomously – self managing

-Highly organized

-Ambitious

-High Energy

-Excellent problem solving, analytical skills, and critical thinking

-Excellent ability to assess the situation or event, relate it to other similar events which have occurred previously to correct

-Technical aptitude –Excellent ability to learn, understand and then disseminate the information of a technical nature

-Highly self-motivated

-Skilled communicator – written and verbal

-Strong time management skills

-Excellent documentation traits

-Be a team player

-Be able to make sound decisions for troubleshooting based on the data collected

-Be professional, and positive

-Have integrity, initiative and focus

-Be able to think, communicate and present information clearly and effectively

-Be able to effectively multi-task

Must Haves for this position:

-BS or equivalent work experience

-ServiceNow support background

-Understanding ITIL framework

-Experience creating ServiceNow update sets

-Experienced a ServiceNow upgrade

Job Description Summary

Under general direction, formulates and defines system scope and objectives based on user needs. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, documents and maintains those programs. Consults directly

High School Diploma or GED required

2-5 years

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).

(Posting required by OCGA 13/10-91.)