Cisco Data Manager in RTP, North Carolina

Data Manager

  • Location: RTP, North Carolina, US

  • Area of Interest Customer Experience

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1257760

Data Manager

Who You Are

Data Managers are focused on turning complex data into information, information into insight, and insight into business decisions. They communicate with diverse teams including data scientists, engineers, product managers, and executives and deliver high quality analytics insights with the ability to derive actions that can be integrated in to different workflows.

What you’ll do:

  • Identify, analyze, and interpret trends or patterns in complex data sets using statistical technique and provide ongoing reports and dashboards.

  • Collaborate with business and IT teams to understand the different persona specific-use cases, the related business insight, consolidate use cases across persona and drive a common approach towards solving multiple use cases.

  • Partner and lead cross-functional teams to realize data relationships through proper threading.

  • Define data privacy and protection processes required and implement systems and workflows that enforces security.

  • Partner with Data Custodian/Stewards and other data management roles to ensure proper data operations improve quality, accessibility and value of consumed data

  • Partner with Ops and IT to develop CX-wide data and information architecture

  • Assess the effectiveness and accuracy of new data sources and data gathering techniques

We are seeking high energy and qualified candidates who possess the following skills and experience:

· Minimum: Bachelor’s in computer science, Mathematics, Engineering, Statistics, or related field

· Preferred: Masters/PhD in Computer science, Mathematics, Engineering, Statistics, or related field

· 4-6 years of experience working with extremely large datasets, ETL processing and Machine learning pipelines

· Minimum 3 years’ experience in SQL/NoSQL required

· Experience in Python/R and Data Warehousing required

· Experience with Hadoop, Map Reduce, Webex Teams, AWS/Azure/Cloud experience preferred

Who you'll work with :

You will work cross functionally with the Customer Experience, Sales, Marketing, and IT organizations, playing a leadership role in transforming Cisco by developing and implementing analytic models and intelligent automation to drive us toward a data-driven digital organization.

CDI’s digital expertise makes us uniquely qualified to address the evolving expectations of today’s connected customers and partners, along with Cisco sellers. Using real-time connected data, machine learning, and automation; the team enables Cisco sellers and partners to deliver a powerful, personalized experience—throughout the entire customer lifecycle. CDI is focused on providing customers with an immersive digital experience with Cisco. This in turn drives improvements in recurring revenue, cost savings and sales effectiveness for Cisco and its partners.

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.