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Microsoft Corporation Sr. Analyst Relations Manager in Redmond, Washington

Are you looking to leverage your strategic talent and unleash your full potential as a communications pro? Come join an amazing analyst relations team and this newly created “Customer Success” role.

Microsoft’s innovation, combined with customer ingenuity is pushing the boundaries of what is possible and driving real industry transformation. Through trusted relationships, our success is measured by customer’s success. And to meet these new customer opportunities, we are quickly transforming our go-to-market strategies. Industry analysts, like Gartner and Forrester have taken notice and see “customer success strategies” as important as hyper-scale cloud capabilities. They want to learn more and provide input to our strategy.

So, as our Senior Analyst Relations Manager for Customer Success, you will have the opportunity to engage with industry analysts and assimilate their insights into company strategy, To be successful, you have a passion for the customer, love driving strategy and appreciate the many engines of Microsoft including partners, services, support and sales. You are optimistic, willing to try new approaches, have the desire to learn and the resilience to press on.


  • Strategically engage with analysts to bring insights to Microsoft strategies.

  • Successfully manage key research instruments such as Gartner Vendor Rating, Magic Quadrants and Forrester Waves, as well as analyst articles, blogs and social content.

  • Understand the many engines of Microsoft and how to best leverage them to represent customer success to analysts.



  • Strong relationship building and management skills.

  • Excellent communications, writing and project management skills

  • Deep experience and knowledge of customer go-to-market engines, communications, AR, and/or marketing experience


  • Undergraduate degree in communications, marketing or information technology.

  • Broad marketing and or technology program management experience preferred

  • Candidates should have a proven track record of cross-group collaboration, the ability to influence executives, corporate and field teams, business maturity and grace under pressure.

  • Passionate, results-driven and organized approach, with an attention to detail. A self-starter—with the ability to work independently and in ambiguous and changing environments—who can create and deliver strategic plans, including an ability to prioritize and manage multiple projects effectively driving to measurable results.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.