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Microsoft Corporation Principal Group Program Manager in Redmond, Washington

Do you love metrics and data? Are you excited by the thought of learning how the business at Microsoft really works and success is measured? Do you want to build a product that helps the Microsoft and E+D senior leadership team run the business with data driven insights? Do you have experience building a large scale, durable data platform? Do you have experience driving user engagement and growth through an understanding of user behaviors and interests via in-product experiences? So are we.

We are the IDEAS team, the team chartered to build out the core data platform to support the generation of high quality top line metrics and experiences for the senior leaders in the E+D organization and the company. These metrics are critical for financial reporting, field compensation, and top level business decision-making. The IDEAS organization is also responsible for recommendation services that power end-user experiences in Windows, Office, XBOX, Bing, and other products across the company. These services are critical to driving user engagement through recommending a wide range of content and ‘next steps’ to maximize the value of the experiences that Microsoft provides by tailoring experiences to a user’s behavior, interests, and demographics.

The IDEAS GPM role will work closely with the IDEAS engineering and data science teams to set vision and direction for the organization, partner with stakeholders in the product groups and business stakeholders in marketing, Sales, Support, Fast Track, and elsewhere to build out a data platform and strategy that enables the generation of high quality business metrics and insights as well as up-level our capabilities to enable truly intelligent business decision making. This role will also work closely with product groups to build the user-centered intelligence required to power recommendations for in product user experiences. This role requires exceptional partnering abilities as this is a core platform component that requires balancing the needs of various stakeholders, setting and meeting expectations for delivery of metrics, insights on top of metrics, user experiences to visualize the metrics, and services to power end-user experiences across the country.

Our culture is inclusive, casual and high energy; our engineers come from diverse backgrounds, are passionate and loyal to coworkers and our products, and grounded in our customer needs. Our team has a strong sense of accountability and provides its members many opportunities for learning and career growth. Our bold mission is to enable people and organizations to succeed at home, at school and at work, to deliver intelligent services people trust and love to use to communicate, create, learn and work together, anywhere.


Primary duties:

  • Provide leadership to the Program Management organization for the IDEAS organization

  • Partner with their Group Engineering Manager, Data Science Manager, architects and other teams in O365 to meet immediate and longer term objectives.

  • Manage the team to achieve target scope, schedule and cost objectives. Accomplish this while still supporting peer teams with the ultimate goal of quality experiences and metrics.

  • Identify and create plan of action to hire and retain top talent, strengthen bench talent and succession plans


Successful candidates need to exhibit these attributes that will enhance their ability to succeed in this role:

  • Strong desire to succeed and motivate others.

  • Experience successfully leading, growing and retaining teams.

  • Demonstrates both strong vision, strategy, and big picture capabilities in problem solving approaches.

  • Ability to consider upstream and downstream process impacts and implications.

  • Ability to establish and manage priorities in a high pace environment.

  • Proven ability to execute swiftly without compromising experience

  • Versatility and willingness to work with constantly changing priorities with enthusiasm.

  • Ensure appropriate and effective communication flow among internal and external stakeholders.

Experience and education required:

  • Bachelor's Degree in Engineering, Computer Science, or related field required.

  • Experience leading a platform organization, independently setting mission and vision for an engineering group, working with partners delivering the highest value experiences in the company

  • 5+ years of experience leading program management teams

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.